Frequently Asked Plumbing & HVAC Questions

Thurgood Plumbing & HVAC prides itself on being the go-to HVAC experts in Clearfield UT, and surrounding areas. With our years of experience and commitment to excellence, we understand that you may have questions about your HVAC system, maintenance, repairs, or energy efficiency. That’s why we’ve created this FAQ page to provide you with the answers you need.

As HVAC experts, we aim to address common concerns and provide helpful information to ensure your HVAC system operates efficiently, keeping your home comfortable throughout the seasons. Whether you’re looking for guidance on maintenance schedules, signs that your system needs repair, or tips on improving energy efficiency, our FAQ page is designed to assist you.

You can trust our Clearfield, UT HVAC experts to deliver accurate and reliable information to help you make informed decisions about your heating and air conditioning system. If you don’t find the answers you’re looking for here, feel free to reach out to our knowledgeable team directly. We’re always ready to assist you with all your HVAC needs.

There could be several reasons why your AC is running but not cooling effectively. One possibility is a dirty or clogged air filter, which restricts airflow and reduces the cooling capacity. Another common issue is a refrigerant leak, which can result in insufficient cooling. Low refrigerant levels can cause the AC system to run continuously without providing adequate cooling. A malfunctioning thermostat could be the culprit, as it may not be accurately sensing the temperature or properly communicating with the AC unit. It’s also worth checking if the condenser unit outside is obstructed by debris, hindering heat exchange. Lastly, a malfunctioning compressor or faulty components within the AC system could be causing the problem. It’s recommended to contact a professional HVAC technician to diagnose and resolve the issue, as they have the expertise to identify and repair AC problems effectively.

Regular maintenance is crucial to keep your AC running smoothly and efficiently. Generally, it is recommended to have your AC system serviced at least once a year. The ideal time for maintenance is before the start of the cooling season, typically in the spring. However, if you live in an area with extreme climate conditions or if your AC is heavily used, it may be beneficial to schedule maintenance twice a year.

During a routine maintenance visit, a professional technician will inspect and clean the various components of your AC system. This includes checking the refrigerant levels, cleaning or replacing the air filters, inspecting the coils, lubricating moving parts, and ensuring the electrical connections are secure. Regular maintenance helps prevent potential issues, improves energy efficiency, extends the lifespan of your AC unit, and maintains optimal cooling performance.

It’s important to note that while professional maintenance is recommended, there are also some maintenance tasks you can perform yourself, such as regularly cleaning or replacing air filters and keeping the outdoor unit free from debris.

AC installation typically involves several key steps to ensure a proper and efficient setup. Firstly, the installation process begins with a thorough assessment of your home or space to determine the appropriate AC unit size and capacity needed to effectively cool your home. This involves considering factors such as square footage, insulation, and climate conditions.

Once the right unit is selected, the installation process involves positioning the indoor and outdoor components of the AC system. The process involves mounting the indoor air handler or evaporator unit, connecting it to the ductwork or installing new ducts if necessary. The outdoor condenser unit is then placed in a suitable location, often on a concrete pad, and connected to the indoor unit through refrigerant lines, electrical wiring, and a condensate drain line.

After the physical installation is complete, the technician will perform electrical connections, test the system for proper functionality, and ensure that the refrigerant levels are accurate. They will also calibrate the thermostat and provide instructions on operating and maintaining the newly installed AC system.

It’s important to hire a professional HVAC technician to handle the AC installation process, as they have the expertise and knowledge to ensure a safe and efficient installation.

Air purifiers can be beneficial in reducing dog hair and dander in the air, but their effectiveness may vary depending on the specific model and the size of the particles they can capture. Many air purifiers are equipped with filters designed to trap pet hair, dander, and other airborne particles.

High-efficiency particulate air (HEPA) filters are particularly effective in capturing pet hair and dander. These filters can remove particles as small as 0.3 microns with a high efficiency rate. By continuously circulating and filtering the air, air purifiers can help reduce the amount of dog hair floating around and settle it down onto surfaces, making it easier to clean.

It’s important to note that air purifiers alone may not completely eliminate dog hair, especially if there is excessive shedding. Regular grooming and cleaning practices, such as brushing your dog regularly, vacuuming floors and furniture, and dusting surfaces, are still necessary to effectively manage dog hair in your home.

An air handler unit is a crucial component of a heating, ventilation, and air conditioning (HVAC) system. It is responsible for circulating conditioned air throughout a building. The appearance of an air handler unit can vary depending on the specific model and installation configuration.

In general, an air handler unit consists of a metal housing or casing that encloses various internal components. It typically has a large fan or blower, which is responsible for moving the air. The fan is often positioned in the center of the unit and is surrounded by a series of dampers, filters, and coils.

The air handler unit may have access panels for maintenance purposes, allowing technicians to inspect and service the internal components. Additionally, there are usually inlet and outlet ports for connecting the unit to the ductwork system.

Air handler units are usually installed in utility closets, basements, or attic spaces, out of sight from living areas. The size and dimensions of the unit can vary depending on the capacity and airflow requirements of the HVAC system it serves.

While ductless AC systems offer numerous advantages, they also have some potential disadvantages to consider. One significant drawback is the upfront cost. Ductless AC systems tend to be more expensive to purchase and install compared to traditional central air conditioning systems. The cost can be especially high if multiple indoor units are required to cool different zones or rooms.

Another disadvantage is the aesthetic impact. While ductwork can be hidden in ceilings or walls with central AC systems, ductless systems require visible indoor units mounted on walls or ceilings. Some people may find this less visually appealing or feel it disrupts the aesthetics of their living space.

Additionally, ductless AC units are generally designed to cool individual zones or rooms, which may be limiting in larger homes or commercial spaces. If you have a large area to cool, multiple indoor units may be necessary, resulting in higher installation and operating costs.

Maintenance and servicing can also be a concern. Each indoor unit requires regular cleaning of filters and coils, and if multiple units are present, maintenance can become time-consuming.

Despite these disadvantages, many people find the energy efficiency, flexibility, and targeted cooling of ductless AC systems outweigh the drawbacks, especially in situations where ductwork installation is not feasible or desired.

A duct and a vent are two distinct components of a heating, ventilation, and air conditioning (HVAC) system that work together to facilitate the flow of air.

A duct refers to a closed pathway or channel that transports air throughout a building. It is typically made of metal or flexible material and is responsible for distributing conditioned air from the HVAC system to different areas or rooms. Ducts can be rectangular, round, or square in shape and are installed behind walls, in ceilings, or within floors. They connect the main HVAC unit to various vents or registers throughout the building.

On the other hand, a vent, also known as a register or grille, is the visible part of the HVAC system that allows air to enter or exit a room. Vents are usually made of metal or plastic and are installed in walls, ceilings, or floors. They have adjustable louvers or fins that can be opened or closed to control the airflow and direct it in specific directions.

A duct is the enclosed pathway that carries air, while a vent is the visible opening that allows air to pass into or out of a room.

The cost of replacing a furnace can be relatively high due to several factors. First and foremost, the furnace itself is a complex and essential component of a home’s HVAC system. Furnaces are built with various intricate parts, including the heat exchanger, blower motor, ignition system, and control board. The manufacturing, design, and engineering involved in creating a reliable and efficient furnace contribute to its overall cost.

H2: The installation process requires skilled labor. HVAC technicians are trained professionals who ensure the proper sizing, placement, and connection of the new furnace. They also handle tasks such as removing the old furnace, adjusting ductwork if necessary, and connecting the new unit to the gas, electrical, and ventilation systems. The expertise and labor involved in this process contribute to the overall cost.

The cost may vary depending on the type and efficiency of the new furnace chosen. High-efficiency models, which offer greater energy savings, tend to come with a higher price tag. Additional factors like regional pricing differences, warranty coverage, and any required modifications or upgrades to the existing system can also impact the overall cost of furnace replacement.

The cost of replacing a furnace reflects the complexity of the unit, the skill and labor involved in installation, and the quality and efficiency of the chosen equipment. It is crucial to consult with a reputable HVAC professional who can provide an accurate estimate based on your specific needs and requirements.

Heat pump water heaters are generally more efficient than gas water heaters, offering significant energy savings. A heat pump water heater works by extracting heat from the surrounding air and transferring it to the water, rather than generating heat directly like a gas water heater.

On average, a heat pump water heater can be two to three times more energy-efficient than a gas water heater. This means that for the same amount of energy consumed, a heat pump water heater can produce more hot water. The efficiency of a heat pump water heater is measured by its Energy Factor (EF), which indicates the amount of hot water produced per unit of energy consumed. Heat pump water heaters typically have EF ratings of 2.0 or higher, while gas water heaters generally have EF ratings ranging from 0.5 to 0.7.

The increased efficiency of heat pump water heaters can lead to significant savings on energy bills over time. However, it’s important to consider factors such as local energy costs, installation expenses, and climate conditions, as these can affect the overall cost-effectiveness of the chosen water heating system.

When it comes to automating your home, there are various approaches and technologies available. The best way to automate your home depends on your specific needs, preferences, and budget. Here are a few popular options:

  • Smart Hubs: Invest in a central smart hub that acts as a control center for all your connected devices. It allows you to manage and automate multiple devices from a single interface.
  • Voice Control: Utilize voice assistants like Amazon Alexa or Google Assistant to control your smart devices using voice commands. This provides convenience and hands-free operation.
  • Smart Lighting: Install smart bulbs or switches that can be controlled remotely or scheduled to turn on/off automatically. This enhances energy efficiency and adds ambiance to your home.
  • Smart Thermostats: Opt for a programmable or learning thermostat that adjusts temperature settings based on your schedule and preferences, optimizing energy usage and comfort.
  • Security Systems: Install smart security cameras, door locks, and motion sensors that can be monitored and controlled remotely for enhanced home security.
  • Energy Monitoring: Use smart plugs or energy monitoring devices to track and manage the energy consumption of your appliances and electronics.

Remember to research and choose devices that are compatible with each other and align with your automation goals.

An HVAC technician, also known as a heating, ventilation, and air conditioning technician, is a skilled professional who specializes in the installation, maintenance, and repair of HVAC systems. These systems include heating, cooling, and ventilation equipment found in residential, commercial, and industrial settings.

HVAC technicians are trained to work with various types of heating and cooling systems, such as furnaces, air conditioners, heat pumps, boilers, and ventilation systems. Their expertise covers electrical components, refrigerant handling, airflow, ductwork, and system diagnostics.

The responsibilities of an HVAC technician can include installing and setting up HVAC equipment, conducting routine maintenance tasks like cleaning and inspecting system components, troubleshooting and diagnosing system issues, repairing or replacing faulty parts, and ensuring that the HVAC system operates efficiently and safely.

Additionally, HVAC technicians may perform tasks related to system design, energy efficiency improvements, and providing recommendations to customers regarding equipment upgrades or replacements.

HVAC technicians often work for HVAC contractors, service companies, or as independent professionals. They require a combination of technical knowledge, problem-solving skills, and customer service abilities to effectively address the diverse needs of their clients.

The Occupational Safety and Health Administration (OSHA) is responsible for setting and enforcing workplace safety standards in the United States. While OSHA does not have a specific standard solely dedicated to air quality, there are several OSHA regulations that address air contaminants and overall indoor air quality in workplaces.

The most relevant OSHA standards related to air quality include the General Duty Clause (Section 5(a)(1)) that requires employers to provide a safe and healthy work environment, the Respiratory Protection Standard (29 CFR 1910.134) that outlines requirements for protecting workers from harmful airborne contaminants, and the Hazard Communication Standard (29 CFR 1910.1200) that mandates the identification and communication of hazardous chemicals in the workplace.

Additionally, OSHA may reference industry-specific standards, such as those related to asbestos (29 CFR 1910.1001) or lead (29 CFR 1910.1025), depending on the nature of the work and potential air contaminants involved.

Employers are responsible for assessing and addressing air quality concerns in the workplace by implementing appropriate engineering controls, ventilation systems, personal protective equipment (if necessary), and monitoring procedures to ensure compliance with OSHA standards and maintain a healthy work environment.

The terms “service contract” and “maintenance contract” are often used interchangeably, but they can have slight differences depending on the context. Generally, a service contract refers to an agreement between a service provider and a customer for the provision of specific services. This can include repairs, troubleshooting, emergency assistance, and other services related to a product or system. Service contracts are typically more comprehensive and encompass a range of services beyond routine maintenance.

On the other hand, a maintenance contract specifically focuses on scheduled maintenance activities to ensure the proper functioning and longevity of a product or system. This can involve routine inspections, cleaning, lubrication, filter replacements, and other preventive maintenance tasks. Maintenance contracts are often renewable agreements that outline the frequency and scope of maintenance visits or services to be provided.

While both service contracts and maintenance contracts involve the provision of services, service contracts tend to cover a broader range of services including repairs, while maintenance contracts primarily focus on scheduled preventive maintenance tasks.

A zone control system in HVAC (heating, ventilation, and air conditioning) is a configuration that allows for individualized temperature control and distribution in different areas or zones within a building. It provides the flexibility to adjust heating or cooling levels in specific zones independently of one another, rather than treating the entire building as a single unit.

A zone control system typically consists of dampers installed in the ductwork, which can open or close to regulate airflow to different zones. Each zone is equipped with its own thermostat that communicates with the control panel, allowing users to set individual temperature preferences for each area.

By implementing a zone control system, occupants can customize the temperature in each zone according to their comfort needs, maximizing energy efficiency and minimizing wasted energy. It enables better temperature management, as different areas with varying heating or cooling requirements can be controlled separately.

Zone control systems are particularly beneficial in larger buildings with multiple rooms or floors, where heating or cooling demands can differ significantly across spaces. They provide enhanced comfort, energy savings, and increased control over the HVAC system.

Schedule Your Service


    Joel Knapp
    These Guys are MY go to EVERY time I have a Plumbing issue OR improvement that I need / Want to make in my home. Very Trustworthy, Quality work, Equipment, and service!!!You WILL NOT BE Sorry!!
    Cathy House
    Great job. Great communication, fast service, and quality work. Plus gusto is a really nice guy.
    Michael Bybee
    Our guy was greatTook care of multiple issues in a very professional mannerWould recommend them.
    Neca Allgood
    Having our water heater fail could have been such an inconvenience. Thurgood Plumbing replaced ours the same day! They clearly communicated what they were going to do and gave us options.We are 25 year customers of Thurgood Plumbing and we trust their work.
    Zach Larkin
    Very knowledgeable and helpful. I would definitely use them again.
    Michelle Smith
    Great service! Fast, friendly and very knowledgeable. Thank you!
    Bella Ulibarri
    He fixed or problem, so we’re thankful for that!
    Dillon Langdon
    Great,fast service at a great price. Will use again! Thank you Gusto!
    Dale Parker
    Todd Snyder was very professional and thorough the entire time he was here, He gave us several options on how to fix our slow draining kitchen sink. He also checked out our water pressure that was a bit low and fixed that for us. Yes if we ever need any other plumbing issues looked at I will be calling them again.
    Very good plumbing service, Kevin was very professional and knowledgeable about everything plumbing. I called about a leak and Kevin came out and fixed it in a day and cleaned up after. Probably the most professional plumber I've met. I will be using them again for all my plumbing needs.
    Diana Wehrly
    Thurgood sent me Gusto Dutson and I am delighted that they did. He arrived exactly on time, was polite, calm and reassuring as I explained what I thought the problems were (I know nothing about plumbing terminology). He assessed the situation, explained to me what the actual problem was, and began work immediately to resolve it. Competent, capable, reassuring, nice — Gusto is now my go-to guy for all things plumbing!! Thank you, Thurgood, for sending him my way!
    Mandy Mae
    Service was quick and excellent! Thank you
    Sherie Fowers
    We told Gusto that he needs to change the slogan on his van from "your best friend's plumber" to read "our new best friend is a Thurgood plumber".Gusto is a pleasure to work with, he is knowledgeable, listens to our needs, gives feedback that we can understand and does what he says he will do and in a timely manner.
    They were fast to come out and take care of an issue I had. They were really well priced and extremely professional. I would recommend this company for any of your plumbing needs!
    Chandler Reed
    I would recommend this company for all your plumbing needs. Initially, we had some concerns with the work that had been done, but after reaching out, they send another plumber out. Todd was excellent! He listened to our concerns and explained everything. He addressed our concerns and fixed everything. Great customer service! Thank you Thurgood Plumbing!
    Ursula McClure
    They actually work on weekends !
    Karen Kinnaman
    We had recently received some catastrophic and devastating news regarding our main sewer line and were in shock as we had received a rather Doom and gloom prognosis from two different plumbing companies.I decided to fill out a form online and request diagnosis and bids from other companies.Daran was the first to respond by phone the next morning representing Thurman's plumbing. I gave him a brief description of the issues and he set up an appointment for later that day and arrived on time.Daran brought with him the necessary equipment to examine the situation. Daran offered thorough and detailed prognosis and some options that he would present to us along with various quotes for our options.When Daran was finished with the appointment we felt comfort along with a relief of the stress we were encountering due to the circumstances. This attribute of Daran's was greatly appreciated by us.I give Daran a five-star review because I would definitely recommend Daran @ Thurman's plumbing for his excellent service.
    Susan Freestone
    I highly recommend Todd Snyder for any plumbing work you need done. My toilet was leaking into my basement and I did not have a functioning shut-off valve in my house. First of all Todd came across as an excellent communicator and very personable. He gave me HONEST and detailed descriptions of the things that needed to be done. He had good dexterity as he was working in small, tight spaces, (my crawl space), which would be difficult and uncomfortable for most people, but Todd did it with ease. Also, a big part of the job was being able to multitask, which seemed to come easily for Todd. I was amazed at his problem-solving skills and how he helped me trim the cost down while not skimping on excellent quality service. I was also impressed at his ability and desire to go the extra mile. He unclogged my faucets for free and gave me good advice on ways to keep the waterworks in my house running properly. He also double and triple checked over his work to make sure everything was done correctly and to my satisfaction. Do not hesitate to hire Thurgood Plumbing, and don’t forget to ask for Todd. 🙂
    Frank Hembree
    Daran did an awesome job and very polite. He explained everything to me. I would recommend your company to everyone I know.
    Karlene Coleman
    I highly recommend Thurgood Plumbing! My sewer pipe cracked. Daran came right away. He was very reliable, on time, worked into the night (outside in the cold). He kept me informed of the process and explained everything so I could understand. He was very pleasant during the 3 day job. I will definitely call Thurgoods again if I have more plumbing issues.
    Patricia Neumann
    Very friendly and efficient. Very good at explaining the problem, and getting right on the job.
    Sharon Bennett
    These guys are awesome and fair!@
    Heather Evans
    Todd always shows up and gives me options. Thanks for being so great!
    Pam W
    He had a great experience with Thurgood plumbing. They arrived early after calling to make sure it was OK. He got us fixed up without any problem.
    natalee langdon
    Gusto is amazing. He is prompt, thorough, and detailed. Also offers great prices and transparency. Very happy with the services we receive!
    Angela Kelly
    Todd was awesome. We needed a new water heater. He did a thorough job and left everything so clean. It was clear he knew what he was doing and walked us through all the steps, processes, the why’s and what’s that we needed to know. He even looked at a drain we were having previous issues with.
    Corinn Ross
    Gusto haa been doing a great job. He has gotten a lot of work done, but there is just a little bit more to do 😀 finally got the last little bit of the job done and I am happy.
    Favio Coria
    Gusto was very knowledgeable and friendly. Whatever questions I asked he answered and made me feel confident in the work being performed. I would definitely recommend him and Thurgood Plumbing to anyone. Awesome service!!!
    David Gibbons
    Nice job. I appreciate someone that knows their stuff. Thanks for the prompt service as well.
    Marian Hellstrom
    Thurgood plumbing came today to install a bidet in my house. I had arranged it with a different one of their plumbers, who removed my toilet so I could do some painting, etc. The young man who came today willing tracked down the ordered bidet, missing parts, fixed a valve and installed the bidet. Totally happy!
    Keith Major
    Todd from Thurgood Plumbing went above and beyond in his installation of on demand and water softner. We would like him back on our next plumbing job.
    Paul Meyer
    I needed a plumber and a plumber from Thurgood Plumbing arrived within 30 minutes. Another 30 minutes and the fix was completed. I liked that!
    Alene Evans
    I observed Todd Snider, with Thurgood Plumbing, using the camera the check the neighbors sewer line for obstructions. Our drains have started to to slow a bit so I had them come check our main sewer drain line. The camera showed finger sized roots in our drain. Todd was able to use the proper tools to clean them out and also checked and cleared all of our interior drains.Everything drains great now!!Todd did a great professional job. He was efficient and clean in his work. I highly recommend Thurgood plumbing!!!
    Linda Wallace
    Thurgood Plumbing are the company you should go with!!! The gentleman was so nice and listened to all our concerns. He was so knowledgeable and explained everything to us. I highly recommend them!!!
    Pamela Van Horn Millett
    Thanks for your quick response to my broken radiant heating.Same day service!Excellent service and knowledge in regards to my system.Thanks, Thanks,Thanks!
    Thomas Swahn
    Quick, friendly, thorough, and knowledgeable. They explained everything well, didn’t mind me watching and asking questions, and were considerate about avoiding making any unnecessary mess and cleaning up afterwards. They’ve definitely earned my business from now on.
    Sherman Kelstrom
    Gusto was outstanding in all aspects of the job. He explained the breakdown of the costs before starting, then followed in a professional manner through completion.
    CanyonCrest HOA,Inc.
    We were very impressed with the work Gustave did. He was very competent and professional.
    Iris Nicholas
    Plumber was very thorough and professional. He provide a number of helpful tips and information. He did an exceptional job.
    Jesse Guerra
    Very knowledgable and courteous.
    G G
    Excellent service!
    Juan Pinedo
    Good stuff
    Erick Dixon
    Awesome experience
    Ashton Martinelli
    Since buying our 100 year old house, Thurgood has helped us twice. And both times, Todd & Gus (our plumbers) have gone above and beyond the call to help us. Making sure we knew what needed done, giving us options within our range, communicating the entire time. It's been a game changer.
    Tansy Leonardson
    Todd was able to come quickly and help with a variety of projects in our home. He was friendly and explained everything he was doing. He was also patient with my kids’ questions.I would have liked a little more clean up afterward (some caulk and splatter in a few places), but overall very pleased with the work.
    Jed Harris
    Have used thurgood plumbing for a long time and have recommended to other because it was always done well at a reasonable price this time i thought the job was well done but was very disappointed to be charged nearly $300 for a gas line sediment trap that was only 1 half inch tee 1 6 inch nipple and one half inch cap
    les weeks
    Cleaned sewer line and cameraed. It. Noticed that I did not have a Drake toilet that the other plumber said he put in. Checked the bathtub an washer for good drainage. Repaired outside faucet. Excellent work.
    Sharon Y
    Todd Snyder found a solution to a plumbing issue no one else was able to find! He is professional, and cares about the work he does. I will call him first every time!
    Kyote Hamblin
    Gusto is amazing! He does fantastic work, is professional and friendly. He spent time explaining the issue and resolution to me, and was funny on top of that!I highly recommend his services and would do business with him.
    Gusto was great through the whole process of getting our water heater repaired. He as well as Thurgood plumbing as a whole were great to work with.
    Gina McInelly
    Gusto has been amazing to work with! We had gone with sporadic hot/cold water episodes for weeks after another company incorrectly installed our tankless heater.Gusto was able to diagnose and repair heater parts, add ventilation, and has been working with the gas company to help us upgrade and prevent further issues. We especially appreciate Gusto’s quick response and communication throughout this whole ordeal. Would 100% recommend!!!
    Phil Evans
    At least five stars and maybe 10⭐️!!!!TODD SNIDER has been doing an amazing plumbing job on a very disastrous rental home next door to me. This neglected home had a failed sewer main in the crawlspace and sewage has filled the it. A sump pump in the crawlspace has been discharging sewage into the yard for sometime now. When Thurgood Plumbing was called out by the management company, they came and assessed the situation and said it was a hazmat problem to start with.Bingham restoration was the disaster cleanup company that came. They did the huge job of trying to remove the sewage from the crawlspace. They worked on it for days. The water had been shut off, but the occupants in the home continued to obtain water and use the sewage system. They had also been told to leave and stay elsewhere because of the toxic fumes. All of the good work had been for not. It was finally cleaned out enough and chemically treated so that Thurgood plumbing could go into the crawl space and make the needed repairs. Now, 2 weeks later, with amazing effort from Todd, the full extent of remediation has been identified. The home has been posted “NO OCCUPANCY”. The project is now on hold waiting for the “out of state” owner to agree to bring the house into compliance.Thank you, Thurgood Plumbing and Todd Snider for your professionalism in a very difficult situation.Waiting for the next chapter….
    Leslie Bryson
    Thurgood replaced my main sewer line. Very professional, informative and knowledgeable about the job.Would definitely recommend them!
    Greg Whinham
    Gustov explained each issue with the project and provided options. Work was efficiently completed and done without delays
    Madeline Lund
    I like everything about your business! You always go above and beyond! We’ve been with you for over 10 years and you’re the best! Thank you!
    Sarah Roberts
    Gusto was timely, friendly, efficient and informative. Even my socially timid grandson loved him.
    Nancy Horsley
    Gusto Dutson was the technician that came to my home to make my plumbing repairs. I can't possibly express how impressed I am with his work ethic. His knowledge, professionalism, and his friendly attitude and straight forward explanations on the work to be done were much appreciated. I will definitely call Thurgood Plumping for any of my future needs.
    Ron Misik
    Have used Thurgood in the past and they never disappoint. Gusto installed new water heater and his expertise and attention to detail were noteworthy. His recommendations for upgrades was only for my best interests. I highly recommend this company and ask for Gusto!!
    Richard Hirsh
    Overall, I had a great experience with Chuck and Todd. They provided excellent service and answered loads of questions I had about my water softener (which needed replacement) and the pressure relief valve (PRV) that wasn't working any more (and which could have caused serious damage to the house's plumbing system). Both men also gave me their personal cell phone numbers in case I had further questions. Wonderful people and excellent work.
    s G
    Very knowledgeable. Gave me multiple options considering my plumbing issues. On time, efficient, kept t me up to speed on what needed to ve done, the parts they had to locate. So far so good. New water heater and softener. Now just need more work on my old pipes.
    Chris Christiansen
    Great company and the plumber did a great job
    brian hawks
    Same day service. Great quality and value
    Dixie Duke
    Funnest plumbers ever! Came out for a broken pipe and showed me broken vents and he repaired them. Did great work, very responsible, on time, very clean workers.
    Steve H
    Paul showed up on time to diagnose our water heater issue and we had a repair estimate before he left. We also obtained an estimate for a tankless WH and after researching the brand, type and model they were going to install we decided to spend the extra money so we never run out of hot water. Paul and Troy were able to remove the old and I stall the new in about 6 hours. They laid out floor protectors and were very friendly, respectful and professional and didn't mind taking the time to explain things to me when I got nosey. Great company, value and people. Will call on them again In the future if I need anything done.
    Emily Pogue
    Gusto completed the plumbing for our ADA bathroom and kitchen remodel. He was easy to communicate with and responsive to our needs. I appreciate that he double checked with us for placement of fixtures and such. The pictures speak for themselves. All installs were completed same day and are working great.
    Karla Medreano
    I Had a great experience with Thurgood and highly recommend their services! Our service technician Gusto was extremely professional and knowledgeable. (my staff also noted how friendly he was)He made sure I had the right parts I needed for my commercial faucet that had an ongoing leak and addressed all of my plumbing concerns. He was incredibly efficient with timing and was able to work around my company environment. Based off of the professionalism and my quick repairs I will be recommending this company and using them again for all of my company needs.
    Vicki Englmeier
    He was very professional. Told me what he was doing.I’ve used this company for many years
    Athene Grimsby
    We got home from work around 3pm on a Friday and submitted a request for an appointment and within 10 minutes, Thurgood was calling us setting up an appointment for that afternoon. By 4:03, Todd texted saying he was 20 minutes out and he showed up right on time. By 7:15ish, Todd had given us our water pressure back. He might have had to work a little later than closing time but he brought us so much joy for giving us back our water pressure. HE IS AMAZING!
    Linda Littlejohn
    He did a good job.
    Ed Machado
    Happy with what was done. Gusto determined what was needed and completed the job the following day.
    Tammy Brooke
    Our service today was amazing and very helpful, thanks so much. Our technician went above and beyond.
    Susan Adams
    The service was great. The provider was on time and explained options well. Thank you
    Jaime LeFevre
    Super professional! They came out really fast. We’ve used them twice and they are less than all of their competitors. We will use them anytime we need plumbing issues fixed.
    Jenn Miya
    Gusto Dutson, was so personable and professional. He treated our home with respect. Gusto showed us several options and explained value of each one. Thurgood Plumbing fit us in quickly and we are so grateful!
    Logan Steenblik
    Paul was fantastic! He knew what he was doing and made it very simple to understand! Shout out Paul!
    Jonathan Magness
    We had our water heater die on us and Todd from Thurgood showed up ASAP and had a replacement in place within a few hours. Good pricing and great service. I hope I don't have to call them again anytime soon, but if I do have any plumbing issues in the future, they'll be the first ones I call.
    Valerie S
    Definitely recommend - Gusto's the manStaff was quick to set up an appointment with a short show up window. We've had some pretty Mickey Mouse repairs over the years with plumbing. Often these plumbers just told me what was going to happen, versus letting me finish a sentence. Gusto was very personable from the get-go, and listened to all of my concerns. I even said, don't worry about X, we will just live with it. But he was awesome about solving issues and skipped the "mansplaining." Gusto worked diligently, and it was all done within the day. AND he even checked in the next day to make sure all was looking good. I'd highly recommend Thurgood and recommend asking for him.
    Janet Machado
    Did what he said he would do - integrity at it's best. Gusto was on time for the estimate and the work. He worked fast, did good work and left the space clean.
    Cody Fowers
    These guys came in and fixed problems that have been plaguing us since we built the home in 2016. We finally have constant and sufficient hot water, the radiant heat works, and we have no more leaks. They are very courteous, honest, and professional. Highly recommend.
    Natalie Rodriguez
    They take their business very professionally I appreciate that they contacted me about a previous service call and apologized and came back out to fix the issues I had. Most businesses would have not done that. I appreciate them making it right 👍 and staying professional about it
    Crissie Eastvold
    Paul was great! He fixed my shower and hose bib in a friendly and professional manner. (AND didn’t break the bank) I’d recommend 100%
    Barbara Adams
    He was great; he found the problem right away.
    HVAC Service Experts
    Scroll to Top