Frequently Asked Plumbing & HVAC Questions

Thurgood Plumbing & HVAC prides itself on being the go-to HVAC experts in Clearfield UT, and surrounding areas. With our years of experience and commitment to excellence, we understand that you may have questions about your HVAC system, maintenance, repairs, or energy efficiency. That’s why we’ve created this FAQ page to provide you with the answers you need.

As HVAC experts, we aim to address common concerns and provide helpful information to ensure your HVAC system operates efficiently, keeping your home comfortable throughout the seasons. Whether you’re looking for guidance on maintenance schedules, signs that your system needs repair, or tips on improving energy efficiency, our FAQ page is designed to assist you.

You can trust our Clearfield, UT HVAC experts to deliver accurate and reliable information to help you make informed decisions about your heating and air conditioning system. If you don’t find the answers you’re looking for here, feel free to reach out to our knowledgeable team directly. We’re always ready to assist you with all your HVAC needs.

There could be several reasons why your AC is running but not cooling effectively. One possibility is a dirty or clogged air filter, which restricts airflow and reduces the cooling capacity. Another common issue is a refrigerant leak, which can result in insufficient cooling. Low refrigerant levels can cause the AC system to run continuously without providing adequate cooling. A malfunctioning thermostat could be the culprit, as it may not be accurately sensing the temperature or properly communicating with the AC unit. It’s also worth checking if the condenser unit outside is obstructed by debris, hindering heat exchange. Lastly, a malfunctioning compressor or faulty components within the AC system could be causing the problem. It’s recommended to contact a professional HVAC technician to diagnose and resolve the issue, as they have the expertise to identify and repair AC problems effectively.

Regular maintenance is crucial to keep your AC running smoothly and efficiently. Generally, it is recommended to have your AC system serviced at least once a year. The ideal time for maintenance is before the start of the cooling season, typically in the spring. However, if you live in an area with extreme climate conditions or if your AC is heavily used, it may be beneficial to schedule maintenance twice a year.

During a routine maintenance visit, a professional technician will inspect and clean the various components of your AC system. This includes checking the refrigerant levels, cleaning or replacing the air filters, inspecting the coils, lubricating moving parts, and ensuring the electrical connections are secure. Regular maintenance helps prevent potential issues, improves energy efficiency, extends the lifespan of your AC unit, and maintains optimal cooling performance.

It’s important to note that while professional maintenance is recommended, there are also some maintenance tasks you can perform yourself, such as regularly cleaning or replacing air filters and keeping the outdoor unit free from debris.

AC installation typically involves several key steps to ensure a proper and efficient setup. Firstly, the installation process begins with a thorough assessment of your home or space to determine the appropriate AC unit size and capacity needed to effectively cool your home. This involves considering factors such as square footage, insulation, and climate conditions.

Once the right unit is selected, the installation process involves positioning the indoor and outdoor components of the AC system. The process involves mounting the indoor air handler or evaporator unit, connecting it to the ductwork or installing new ducts if necessary. The outdoor condenser unit is then placed in a suitable location, often on a concrete pad, and connected to the indoor unit through refrigerant lines, electrical wiring, and a condensate drain line.

After the physical installation is complete, the technician will perform electrical connections, test the system for proper functionality, and ensure that the refrigerant levels are accurate. They will also calibrate the thermostat and provide instructions on operating and maintaining the newly installed AC system.

It’s important to hire a professional HVAC technician to handle the AC installation process, as they have the expertise and knowledge to ensure a safe and efficient installation.

Air purifiers can be beneficial in reducing dog hair and dander in the air, but their effectiveness may vary depending on the specific model and the size of the particles they can capture. Many air purifiers are equipped with filters designed to trap pet hair, dander, and other airborne particles.

High-efficiency particulate air (HEPA) filters are particularly effective in capturing pet hair and dander. These filters can remove particles as small as 0.3 microns with a high efficiency rate. By continuously circulating and filtering the air, air purifiers can help reduce the amount of dog hair floating around and settle it down onto surfaces, making it easier to clean.

It’s important to note that air purifiers alone may not completely eliminate dog hair, especially if there is excessive shedding. Regular grooming and cleaning practices, such as brushing your dog regularly, vacuuming floors and furniture, and dusting surfaces, are still necessary to effectively manage dog hair in your home.

An air handler unit is a crucial component of a heating, ventilation, and air conditioning (HVAC) system. It is responsible for circulating conditioned air throughout a building. The appearance of an air handler unit can vary depending on the specific model and installation configuration.

In general, an air handler unit consists of a metal housing or casing that encloses various internal components. It typically has a large fan or blower, which is responsible for moving the air. The fan is often positioned in the center of the unit and is surrounded by a series of dampers, filters, and coils.

The air handler unit may have access panels for maintenance purposes, allowing technicians to inspect and service the internal components. Additionally, there are usually inlet and outlet ports for connecting the unit to the ductwork system.

Air handler units are usually installed in utility closets, basements, or attic spaces, out of sight from living areas. The size and dimensions of the unit can vary depending on the capacity and airflow requirements of the HVAC system it serves.

While ductless AC systems offer numerous advantages, they also have some potential disadvantages to consider. One significant drawback is the upfront cost. Ductless AC systems tend to be more expensive to purchase and install compared to traditional central air conditioning systems. The cost can be especially high if multiple indoor units are required to cool different zones or rooms.

Another disadvantage is the aesthetic impact. While ductwork can be hidden in ceilings or walls with central AC systems, ductless systems require visible indoor units mounted on walls or ceilings. Some people may find this less visually appealing or feel it disrupts the aesthetics of their living space.

Additionally, ductless AC units are generally designed to cool individual zones or rooms, which may be limiting in larger homes or commercial spaces. If you have a large area to cool, multiple indoor units may be necessary, resulting in higher installation and operating costs.

Maintenance and servicing can also be a concern. Each indoor unit requires regular cleaning of filters and coils, and if multiple units are present, maintenance can become time-consuming.

Despite these disadvantages, many people find the energy efficiency, flexibility, and targeted cooling of ductless AC systems outweigh the drawbacks, especially in situations where ductwork installation is not feasible or desired.

A duct and a vent are two distinct components of a heating, ventilation, and air conditioning (HVAC) system that work together to facilitate the flow of air.

A duct refers to a closed pathway or channel that transports air throughout a building. It is typically made of metal or flexible material and is responsible for distributing conditioned air from the HVAC system to different areas or rooms. Ducts can be rectangular, round, or square in shape and are installed behind walls, in ceilings, or within floors. They connect the main HVAC unit to various vents or registers throughout the building.

On the other hand, a vent, also known as a register or grille, is the visible part of the HVAC system that allows air to enter or exit a room. Vents are usually made of metal or plastic and are installed in walls, ceilings, or floors. They have adjustable louvers or fins that can be opened or closed to control the airflow and direct it in specific directions.

A duct is the enclosed pathway that carries air, while a vent is the visible opening that allows air to pass into or out of a room.

The cost of replacing a furnace can be relatively high due to several factors. First and foremost, the furnace itself is a complex and essential component of a home’s HVAC system. Furnaces are built with various intricate parts, including the heat exchanger, blower motor, ignition system, and control board. The manufacturing, design, and engineering involved in creating a reliable and efficient furnace contribute to its overall cost.

H2: The installation process requires skilled labor. HVAC technicians are trained professionals who ensure the proper sizing, placement, and connection of the new furnace. They also handle tasks such as removing the old furnace, adjusting ductwork if necessary, and connecting the new unit to the gas, electrical, and ventilation systems. The expertise and labor involved in this process contribute to the overall cost.

The cost may vary depending on the type and efficiency of the new furnace chosen. High-efficiency models, which offer greater energy savings, tend to come with a higher price tag. Additional factors like regional pricing differences, warranty coverage, and any required modifications or upgrades to the existing system can also impact the overall cost of furnace replacement.

The cost of replacing a furnace reflects the complexity of the unit, the skill and labor involved in installation, and the quality and efficiency of the chosen equipment. It is crucial to consult with a reputable HVAC professional who can provide an accurate estimate based on your specific needs and requirements.

Heat pump water heaters are generally more efficient than gas water heaters, offering significant energy savings. A heat pump water heater works by extracting heat from the surrounding air and transferring it to the water, rather than generating heat directly like a gas water heater.

On average, a heat pump water heater can be two to three times more energy-efficient than a gas water heater. This means that for the same amount of energy consumed, a heat pump water heater can produce more hot water. The efficiency of a heat pump water heater is measured by its Energy Factor (EF), which indicates the amount of hot water produced per unit of energy consumed. Heat pump water heaters typically have EF ratings of 2.0 or higher, while gas water heaters generally have EF ratings ranging from 0.5 to 0.7.

The increased efficiency of heat pump water heaters can lead to significant savings on energy bills over time. However, it’s important to consider factors such as local energy costs, installation expenses, and climate conditions, as these can affect the overall cost-effectiveness of the chosen water heating system.

When it comes to automating your home, there are various approaches and technologies available. The best way to automate your home depends on your specific needs, preferences, and budget. Here are a few popular options:

  • Smart Hubs: Invest in a central smart hub that acts as a control center for all your connected devices. It allows you to manage and automate multiple devices from a single interface.
  • Voice Control: Utilize voice assistants like Amazon Alexa or Google Assistant to control your smart devices using voice commands. This provides convenience and hands-free operation.
  • Smart Lighting: Install smart bulbs or switches that can be controlled remotely or scheduled to turn on/off automatically. This enhances energy efficiency and adds ambiance to your home.
  • Smart Thermostats: Opt for a programmable or learning thermostat that adjusts temperature settings based on your schedule and preferences, optimizing energy usage and comfort.
  • Security Systems: Install smart security cameras, door locks, and motion sensors that can be monitored and controlled remotely for enhanced home security.
  • Energy Monitoring: Use smart plugs or energy monitoring devices to track and manage the energy consumption of your appliances and electronics.

Remember to research and choose devices that are compatible with each other and align with your automation goals.

An HVAC technician, also known as a heating, ventilation, and air conditioning technician, is a skilled professional who specializes in the installation, maintenance, and repair of HVAC systems. These systems include heating, cooling, and ventilation equipment found in residential, commercial, and industrial settings.

HVAC technicians are trained to work with various types of heating and cooling systems, such as furnaces, air conditioners, heat pumps, boilers, and ventilation systems. Their expertise covers electrical components, refrigerant handling, airflow, ductwork, and system diagnostics.

The responsibilities of an HVAC technician can include installing and setting up HVAC equipment, conducting routine maintenance tasks like cleaning and inspecting system components, troubleshooting and diagnosing system issues, repairing or replacing faulty parts, and ensuring that the HVAC system operates efficiently and safely.

Additionally, HVAC technicians may perform tasks related to system design, energy efficiency improvements, and providing recommendations to customers regarding equipment upgrades or replacements.

HVAC technicians often work for HVAC contractors, service companies, or as independent professionals. They require a combination of technical knowledge, problem-solving skills, and customer service abilities to effectively address the diverse needs of their clients.

The Occupational Safety and Health Administration (OSHA) is responsible for setting and enforcing workplace safety standards in the United States. While OSHA does not have a specific standard solely dedicated to air quality, there are several OSHA regulations that address air contaminants and overall indoor air quality in workplaces.

The most relevant OSHA standards related to air quality include the General Duty Clause (Section 5(a)(1)) that requires employers to provide a safe and healthy work environment, the Respiratory Protection Standard (29 CFR 1910.134) that outlines requirements for protecting workers from harmful airborne contaminants, and the Hazard Communication Standard (29 CFR 1910.1200) that mandates the identification and communication of hazardous chemicals in the workplace.

Additionally, OSHA may reference industry-specific standards, such as those related to asbestos (29 CFR 1910.1001) or lead (29 CFR 1910.1025), depending on the nature of the work and potential air contaminants involved.

Employers are responsible for assessing and addressing air quality concerns in the workplace by implementing appropriate engineering controls, ventilation systems, personal protective equipment (if necessary), and monitoring procedures to ensure compliance with OSHA standards and maintain a healthy work environment.

The terms “service contract” and “maintenance contract” are often used interchangeably, but they can have slight differences depending on the context. Generally, a service contract refers to an agreement between a service provider and a customer for the provision of specific services. This can include repairs, troubleshooting, emergency assistance, and other services related to a product or system. Service contracts are typically more comprehensive and encompass a range of services beyond routine maintenance.

On the other hand, a maintenance contract specifically focuses on scheduled maintenance activities to ensure the proper functioning and longevity of a product or system. This can involve routine inspections, cleaning, lubrication, filter replacements, and other preventive maintenance tasks. Maintenance contracts are often renewable agreements that outline the frequency and scope of maintenance visits or services to be provided.

While both service contracts and maintenance contracts involve the provision of services, service contracts tend to cover a broader range of services including repairs, while maintenance contracts primarily focus on scheduled preventive maintenance tasks.

A zone control system in HVAC (heating, ventilation, and air conditioning) is a configuration that allows for individualized temperature control and distribution in different areas or zones within a building. It provides the flexibility to adjust heating or cooling levels in specific zones independently of one another, rather than treating the entire building as a single unit.

A zone control system typically consists of dampers installed in the ductwork, which can open or close to regulate airflow to different zones. Each zone is equipped with its own thermostat that communicates with the control panel, allowing users to set individual temperature preferences for each area.

By implementing a zone control system, occupants can customize the temperature in each zone according to their comfort needs, maximizing energy efficiency and minimizing wasted energy. It enables better temperature management, as different areas with varying heating or cooling requirements can be controlled separately.

Zone control systems are particularly beneficial in larger buildings with multiple rooms or floors, where heating or cooling demands can differ significantly across spaces. They provide enhanced comfort, energy savings, and increased control over the HVAC system.

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    Teresa Sosa
    My sewer ejector pump broke. We couldn't shower, use the toilets or any type of plumbing. It was horrible. I called around and some of the other companies, after they saw the job, did not want to take it on because it is more complicated than your average sewer pump. I called Thurgood Plumbing and they got a plumber out the same day. They rearranged their schedules to fit me in and started the job the next afternoon. It was greatly appreciated because we didn't want to have to go several days without plumbing in the house. The job took way longer than expected and two other plumbers came to help get the job done! Shout out to Rocky, Kevin and Todd! They did an excellent job, were super friendly and stuck with the job until it was done at 9:30 p.m. on a Friday night! That is what I call dedication and great customer service! Thank you Thurgood Plumbing!!
    Gayle Baker
    Had a water leak in my ceiling appear out of nowhere. Called Thurgood in the morning and it was fixed by 4:00 the same day. Kevin was our plumber and he was amazing. Hard working, respectful of my home, able to diagnose the problem quickly. Repair was made and Kevin explained and showed us what had happened (a pipe and fitting had failed). I also received bad health news about my dog while Kevin was here. He was so kind to express his concern and sympathy and spent time "talking dogs" with me. Was very comfortable having him in my home. Everyone from the scheduler to the supervisor to the plumber were professional, kind and concerned. Also changed out the expansion tank on my new water heater, that the previous plumber didn't do. Would hire them again.
    Lexie Obray
    This company is amazing to work with!! They are quick to respond and quick to get the job done. If anything extra is needed they walk you through it and explain everything, you know its what's needed and not anything unnecessary. Fantastic work and would highly recommend. Kevin is a phenomenal technician!!
    Dave T
    Gentlemen that come over to service our A/C was very polite and knowledgeable. Had us cooling off within in a few hours.Thank you
    Charles Schaffer
    Above and beyond in ontaining the necessary parts to complete the repair
    Jim Ansite
    Easy appt set up: dispatch (Gusto) was great, set appt day and time and said they would call when on the way, which they did.Everything went better than planned.Rocky, the technician, was extraordinarily diligent in diagnosing and fixing the problem. He was prompt, thoughtful, clean and a nice young man.I highly recommend THURGOOD PLUMBING AND HVAC.
    Steven Brown
    The estimate was will received. It was detailed, so I new exactly what needed to be done and how much. Rocky installed our 2 manifolds. He stayed OT to make sure the work was completed and done right. He continually asked If I had any questions and to make sure I was satisficed with the work. He was great!
    Angie Bechel
    Awesome service from call to visit. Diagnosed and corrected our issues in the time that was promised and left the work area cleaner than the way he found it. Highest recommendation! Thank you Rocky & Gusto!
    Rocky, our plumber, was very friendly, helpful, & exceeded our expectations. He explained what he was going to do before he started working. He asked me to watch the camera with him so we understood what was going on inside the pipes that created the clog.The manager called & made sure the scheduled time was convenient for us.He got all the details for the project before the plumber came. He called again later with options to accomplish the work & with the pricing.The clogged pipe was cleaned out quickly. The experience was great!
    Frank Crofts
    I appreciated that e was concise got right to it and fixed the issue
    Elizabeth Quinn Fregulia
    Anthony worked so hard on repiping our entire crawl space—a very uncomfortable area that in which an adult cannot even stand up! Thank you for completing such a challenging project for us!
    Kelly Anderson
    Great company!!We had Rocky come and fix our shower faucet valve today. I can’t say enough great things about Rocky and this company. From the beginning of contacting them they were kind and always replied right away. The pricing was great and even better Rocky fixed our faucet issue in 30 minutes! We had been stressing about this for days. He was so friendly, professional and very knowledgeable. I have a new plumber for life! Thank you Thurgood plumbing and thank you Rocky!
    jeri summers
    Troy and Anthony did a great job, thank you!
    Guy Marlowe
    Recently (5/29/24) I had a problem with my A/C unit. I checked reviews of a lot of HVAC Companies in my area. I was impressed by the consumer ratings that Thurgood received..I called and made an appointment. Anthony arrived at the appointed time. He was very pleasant to talk to and was very informative and asked me several times if I had any questions. . He when right to work and found my problem. I was very impressed with him and his work ethic.He did an evaluation on my unit to make sure it was in working shape. The price for this service I felt was very reasonable. He even gave me some magnets with Thurgood information to share with others for their needs.Great job Anthony I think your boss owes you a Taco at least for your Great Work.I am so happy I chose your Company for my A/C needs.
    Johnny Bryan
    Wow, could not believe how fast the response was to my call. When Kevin got here he immediately diagnosed the problem and took care of it. I could not be more pleased with his service.
    Charles Holzwarth
    Competent Tech, great work, done in a timely manner that reduced the amount of overall water damage. Kinda pricey, for the parts and labor required, but inline with today's other service contractors. 👍
    Kevin Scoville at Thurgood plumbing did a fantastic job!! I got a free consultation and they did a very thorough review of everything before giving me a quote. They gave me multiple options on my services and let me know what would need to be looked at exactly. While the other plumbing companies wanted to open the wall and replace the whole water valve, these guys took the time to search for the parts needed for replacement and made it waayyy cheaper!! Kevin was super friendly and wanted to help in anyway possible!! They truly are the friendly plumbing company!!
    Robin J Jones
    Great work. Very thorough and helpful.
    Tim Lewis
    Rocky was awesome! Got the job done, worked hard , great customer service.
    Sharon Barber
    I would give kevin a 10 star review. He was the most knowledgeable plumber I have ever had work at my house. He has that rare combination of professional and courteous/friendly attributes that are seldom seen these days. He handled the jobs in an expert and timely manner that I can truthfully say I have not seen before in any work of this kind done in my home. I will be happy to refer everyone I know to Kevin and all those I had the pleasure of speaking with at Thurgood Plumbing!
    Sharon Bennett
    Rocky was wonderfulVery helpful and efficient. I recommend him highly.
    Jilene Hulick
    Chuck with Thurgood was smart, efficient, and generous in spirit. I am very grateful for his work snd kindness.
    Julia Christiansen
    Thurgood came to evaluate a potential problem within one hour of my call. They were thorough, professional, friendly and well-priced.
    Eric Kondo
    Arrived home to find that our water heater had failed. Contacted Thurgood Plumbing & HVAC and they were able to find a solution to our issue. Kevin was dispatched and made contact and provided eta. He was on time, cordial, and professional. After review of the situation, provided us a detailed game plan of what needed to be done and then executed as explained. The work (piping, soldering, joint paste) was done very tidy and professional and the cleanup after completion was thorough. Thank you Kevin! And Gusto (svc mgr), Caine (dispatch)! Thurgood Plumbing definitely will be added to our list for Plumbing contacts and I whole-heartedly provide my recommendation for their services!
    Shauna Poulsen
    Excellent serviceman, Kevin was awesome. Spent time educating me about my problematic water heater. Very personable. Had a scare with the temperature that evening, and Kevin was there for me talking me through possible issues. He was calming and reassuring, and once the issue was resolved he even checked back the following morning to make sure if I needed him. I have used Thurgood plumbing for over 6 years.
    Arlene Denney
    Rocky was amazing!
    David Olson
    Excellent, excellent service! To notch! 5 Stars plus. If I could I'd rate 10 Stars! The technician was informative, professional, and didn't quit until problem was resolved!!!. Very thorough! Todd the technician went FAR ABOVE and BEYOND, He was absolutely AMAZING! Highly recommend Thurgood! 2nd time I've used their service. Fixed my PRV to my water main & water heater. Spot on! They treat you like family, and do the best jobs until complete with no cross sell crammed down your throat.A 10-plus and beyond! Thanks Thurgood!
    Shirley Cook
    Great job. Friendly and personal able
    Debbie Bean
    great experience, reasonable pricing, polite, did a great job. Will use this company again.
    Allison Travis
    Kevin was fast and efficient with what we needed replaced!
    Josie Johnson
    Darren was fantastic communicated well and was very clean
    Ashton Lott-Hogate
    We have had amazing service from Kevin S. and the company anytime we have had them visit for a plumbing issue. It’s always resolved quickly and efficiently, with no issues or questions unanswered.It’s been a relief to have scary incidents like pipe leakage be fixed quickly and replacing an ancient water heater with no issue.Kevin is quick, polite, and efficient making sure we aren’t confused and makes sure everything is nice and clean when he is done.He went above and beyond to make sure everything runs smoothly and efficiently. We appreciate the hard work and will be sure to call you guys for our plumbing needs.Thank you!
    Maria Picasso
    friendly, fast and clean!
    Janae Taylor
    The service tech was excellent. He was knowledgeable and very personable. We would highly recommend Thurgood Plumbing and will definitely use them for future jobs.
    John Casperson
    I believe it was Devin as our service tech. He was fantastic. He was very kind, respectful, and professional. I got him to laugh a few times too. He had a very tough challenge with our kitchen sink drain. Tried several different options before he found the best solution. He was very patient with me.
    Tara Cappello
    Great service, and prompt response. Will call again.
    Eric Knowles
    Great service. Friendly
    Carrie Decker
    Kevin at Thurgood was amazing! He went above and beyond the call of duty to replace our tankless hot water heater.
    JohnandRita Fox
    The tech arrived on time and was able to open the plugged sink drain as well as the second sink drain which previous plumbers had been unable to clear.
    Chris Decker
    We had Kevin come out and he had an amazing attention to detail in all of his work and rushed out when we couldn’t access our hot water any more! Could not offer enough words of praise and would absolutely recommend for all service and repairs.
    Ryan Brown
    Best experience I’ve had. Super knowledgeable. Great value.
    Gary Tolman
    The Tech was quick to arrive and help us out with our toilet. I appreciate the service and quickness getting to us.
    Darlene Wiesner
    Gusto went above and beyond with helping me make sure all was set and secure before leaving. He was an excellent communicator and explained everything in an easy to understand way. Thank you Gusto! We are grateful you were able to make it to our home on the same day.
    Wanda Poole
    We had same day service. Todd came in a found the problem and was very professional. I’m really surprised that he found the problem when he did. Highly recommend this company. This is a second time using them.Thanks for having a great team! We well uses them again.
    Thea Joy Carr
    Recently had some work done on a rental. Everything was done very efficiently and in a very timely manner. Especially considering the amount of work we needed done. The process tag hurt a little but it was a job very well done. Gusto is great and very easy to work with. We will definitely use this company again in the future.
    Arthur Roberts
    Great boiler guy! Thanks Troy!
    Cord Anderson
    I recently had the pleasure of hiring Todd and I couldn't be happier with the exceptional service he provided. Todd's professionalism, expertise, and attention to detail were evident from start to finish. Not only did he arrive promptly, but he also quickly diagnosed and efficiently resolved the plumbing issue I was experiencing. Todd's friendly demeanor and clear communication throughout the process made me feel confident and reassured. Thanks to Todd's expertise, my plumbing problem was fixed promptly and effectively. I highly recommend Todd and Thurgood Plumbing to anyone in need of reliable and top-notch plumbing assistance.
    Julie Clawson
    Daran was prompt and helpful. He answered my questions without making me feel dumb. I am very happy with the job he did.
    Robert Lockard
    Faster than expected, extremely responsive to text messages, and always doing high-quality work. That is how I would describe Thurgood Plumbing & HVAC. They also patiently explain problems and potential solutions before doing anything. So there's a wonderful spirit of collaboration working with them. Their technician was kind, professional, and knowledgeable. If you are looking for a dependable plumbing company, Thurgood is an exceptional option. I highly recommend them.
    Erica L
    Kevin knew exactly what our shower needed and was in and out with the job efficiently. Our problem is totally fixed, so happy with the results! You can tell he has years of experience!
    Zane Sutton
    They did a wonderful job, cleared all my clogged plumbing issues, and informed me what the problem was. I will be taking their advice! Highly recommend!
    Jim Olsen
    These guys were fast and efficient. They even cleaned up the mess in the back yard!!
    Melissa Kula
    Great customer service and Daran was great at explaining everything. Replaced 2 water heaters and was very efficient and friendly.
    Our service guy came out for a clogged sink and also noted that our water heater was really old (we just purchased this house). We talked about getting the heater replaced and the costs for doing both jobs and had everything done super quickly! The tecchnician was here on time and had everything needed to complete the job and also was able to haul off the old water heater. I was really happy that he took the time to check out not JUST the clogged sink, but also the system in general. Super happy to do business with these folks and will do so again the next time I need a plumber! Highly recommend!
    Vanessa Allbor
    Gusto did a great job adjusting my heater to blow hot air thank goodness
    Joel Knapp
    These Guys are MY go to EVERY time I have a Plumbing issue OR improvement that I need / Want to make in my home. Very Trustworthy, Quality work, Equipment, and service!!!You WILL NOT BE Sorry!!
    Cathy House
    Great job. Great communication, fast service, and quality work. Plus gusto is a really nice guy.
    Michael Bybee
    Our guy was greatTook care of multiple issues in a very professional mannerWould recommend them.
    Neca Allgood
    Having our water heater fail could have been such an inconvenience. Thurgood Plumbing replaced ours the same day! They clearly communicated what they were going to do and gave us options.We are 25 year customers of Thurgood Plumbing and we trust their work.
    Zach Larkin
    Very knowledgeable and helpful. I would definitely use them again.
    Michelle Smith
    Great service! Fast, friendly and very knowledgeable. Thank you!
    Bella Ulibarri
    He fixed or problem, so we’re thankful for that!
    Dillon Langdon
    Great,fast service at a great price. Will use again! Thank you Gusto!
    Dale Parker
    Todd Snyder was very professional and thorough the entire time he was here, He gave us several options on how to fix our slow draining kitchen sink. He also checked out our water pressure that was a bit low and fixed that for us. Yes if we ever need any other plumbing issues looked at I will be calling them again.
    Very good plumbing service, Kevin was very professional and knowledgeable about everything plumbing. I called about a leak and Kevin came out and fixed it in a day and cleaned up after. Probably the most professional plumber I've met. I will be using them again for all my plumbing needs.
    Diana Wehrly
    Thurgood sent me Gusto Dutson and I am delighted that they did. He arrived exactly on time, was polite, calm and reassuring as I explained what I thought the problems were (I know nothing about plumbing terminology). He assessed the situation, explained to me what the actual problem was, and began work immediately to resolve it. Competent, capable, reassuring, nice — Gusto is now my go-to guy for all things plumbing!! Thank you, Thurgood, for sending him my way!
    Mandy Mae
    Service was quick and excellent! Thank you
    Sherie Fowers
    We told Gusto that he needs to change the slogan on his van from "your best friend's plumber" to read "our new best friend is a Thurgood plumber".Gusto is a pleasure to work with, he is knowledgeable, listens to our needs, gives feedback that we can understand and does what he says he will do and in a timely manner.
    They were fast to come out and take care of an issue I had. They were really well priced and extremely professional. I would recommend this company for any of your plumbing needs!
    Chandler Reed
    I would recommend this company for all your plumbing needs. Initially, we had some concerns with the work that had been done, but after reaching out, they send another plumber out. Todd was excellent! He listened to our concerns and explained everything. He addressed our concerns and fixed everything. Great customer service! Thank you Thurgood Plumbing!
    Ursula McClure
    They actually work on weekends !
    Karen Kinnaman
    We had recently received some catastrophic and devastating news regarding our main sewer line and were in shock as we had received a rather Doom and gloom prognosis from two different plumbing companies.I decided to fill out a form online and request diagnosis and bids from other companies.Daran was the first to respond by phone the next morning representing Thurman's plumbing. I gave him a brief description of the issues and he set up an appointment for later that day and arrived on time.Daran brought with him the necessary equipment to examine the situation. Daran offered thorough and detailed prognosis and some options that he would present to us along with various quotes for our options.When Daran was finished with the appointment we felt comfort along with a relief of the stress we were encountering due to the circumstances. This attribute of Daran's was greatly appreciated by us.I give Daran a five-star review because I would definitely recommend Daran @ Thurman's plumbing for his excellent service.
    Susan Freestone
    I highly recommend Todd Snyder for any plumbing work you need done. My toilet was leaking into my basement and I did not have a functioning shut-off valve in my house. First of all Todd came across as an excellent communicator and very personable. He gave me HONEST and detailed descriptions of the things that needed to be done. He had good dexterity as he was working in small, tight spaces, (my crawl space), which would be difficult and uncomfortable for most people, but Todd did it with ease. Also, a big part of the job was being able to multitask, which seemed to come easily for Todd. I was amazed at his problem-solving skills and how he helped me trim the cost down while not skimping on excellent quality service. I was also impressed at his ability and desire to go the extra mile. He unclogged my faucets for free and gave me good advice on ways to keep the waterworks in my house running properly. He also double and triple checked over his work to make sure everything was done correctly and to my satisfaction. Do not hesitate to hire Thurgood Plumbing, and don’t forget to ask for Todd. 🙂
    Frank Hembree
    Daran did an awesome job and very polite. He explained everything to me. I would recommend your company to everyone I know.
    Karlene Coleman
    I highly recommend Thurgood Plumbing! My sewer pipe cracked. Daran came right away. He was very reliable, on time, worked into the night (outside in the cold). He kept me informed of the process and explained everything so I could understand. He was very pleasant during the 3 day job. I will definitely call Thurgoods again if I have more plumbing issues.
    Patricia Neumann
    Very friendly and efficient. Very good at explaining the problem, and getting right on the job.
    Heather Evans
    Todd always shows up and gives me options. Thanks for being so great!
    Pam W
    He had a great experience with Thurgood plumbing. They arrived early after calling to make sure it was OK. He got us fixed up without any problem.
    natalee langdon
    Gusto is amazing. He is prompt, thorough, and detailed. Also offers great prices and transparency. Very happy with the services we receive!
    Angela Kelly
    Todd was awesome. We needed a new water heater. He did a thorough job and left everything so clean. It was clear he knew what he was doing and walked us through all the steps, processes, the why’s and what’s that we needed to know. He even looked at a drain we were having previous issues with.
    Corinn Ross
    Gusto haa been doing a great job. He has gotten a lot of work done, but there is just a little bit more to do 😀 finally got the last little bit of the job done and I am happy.
    Favio Coria
    Gusto was very knowledgeable and friendly. Whatever questions I asked he answered and made me feel confident in the work being performed. I would definitely recommend him and Thurgood Plumbing to anyone. Awesome service!!!
    David Gibbons
    Nice job. I appreciate someone that knows their stuff. Thanks for the prompt service as well.
    Marian Hellstrom
    Thurgood plumbing came today to install a bidet in my house. I had arranged it with a different one of their plumbers, who removed my toilet so I could do some painting, etc. The young man who came today willing tracked down the ordered bidet, missing parts, fixed a valve and installed the bidet. Totally happy!
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