Frequently Asked Plumbing & HVAC Questions

Thurgood Plumbing & HVAC prides itself on being the go-to HVAC experts in Clearfield UT, and surrounding areas. With our years of experience and commitment to excellence, we understand that you may have questions about your HVAC system, maintenance, repairs, or energy efficiency. That’s why we’ve created this FAQ page to provide you with the answers you need.

As HVAC experts, we aim to address common concerns and provide helpful information to ensure your HVAC system operates efficiently, keeping your home comfortable throughout the seasons. Whether you’re looking for guidance on maintenance schedules, signs that your system needs repair, or tips on improving energy efficiency, our FAQ page is designed to assist you.

You can trust our Clearfield, UT HVAC experts to deliver accurate and reliable information to help you make informed decisions about your heating and air conditioning system. If you don’t find the answers you’re looking for here, feel free to reach out to our knowledgeable team directly. We’re always ready to assist you with all your HVAC needs.

There could be several reasons why your AC is running but not cooling effectively. One possibility is a dirty or clogged air filter, which restricts airflow and reduces the cooling capacity. Another common issue is a refrigerant leak, which can result in insufficient cooling. Low refrigerant levels can cause the AC system to run continuously without providing adequate cooling. A malfunctioning thermostat could be the culprit, as it may not be accurately sensing the temperature or properly communicating with the AC unit. It’s also worth checking if the condenser unit outside is obstructed by debris, hindering heat exchange. Lastly, a malfunctioning compressor or faulty components within the AC system could be causing the problem. It’s recommended to contact a professional HVAC technician to diagnose and resolve the issue, as they have the expertise to identify and repair AC problems effectively.

Regular maintenance is crucial to keep your AC running smoothly and efficiently. Generally, it is recommended to have your AC system serviced at least once a year. The ideal time for maintenance is before the start of the cooling season, typically in the spring. However, if you live in an area with extreme climate conditions or if your AC is heavily used, it may be beneficial to schedule maintenance twice a year.

During a routine maintenance visit, a professional technician will inspect and clean the various components of your AC system. This includes checking the refrigerant levels, cleaning or replacing the air filters, inspecting the coils, lubricating moving parts, and ensuring the electrical connections are secure. Regular maintenance helps prevent potential issues, improves energy efficiency, extends the lifespan of your AC unit, and maintains optimal cooling performance.

It’s important to note that while professional maintenance is recommended, there are also some maintenance tasks you can perform yourself, such as regularly cleaning or replacing air filters and keeping the outdoor unit free from debris.

AC installation typically involves several key steps to ensure a proper and efficient setup. Firstly, the installation process begins with a thorough assessment of your home or space to determine the appropriate AC unit size and capacity needed to effectively cool your home. This involves considering factors such as square footage, insulation, and climate conditions.

Once the right unit is selected, the installation process involves positioning the indoor and outdoor components of the AC system. The process involves mounting the indoor air handler or evaporator unit, connecting it to the ductwork or installing new ducts if necessary. The outdoor condenser unit is then placed in a suitable location, often on a concrete pad, and connected to the indoor unit through refrigerant lines, electrical wiring, and a condensate drain line.

After the physical installation is complete, the technician will perform electrical connections, test the system for proper functionality, and ensure that the refrigerant levels are accurate. They will also calibrate the thermostat and provide instructions on operating and maintaining the newly installed AC system.

It’s important to hire a professional HVAC technician to handle the AC installation process, as they have the expertise and knowledge to ensure a safe and efficient installation.

Air purifiers can be beneficial in reducing dog hair and dander in the air, but their effectiveness may vary depending on the specific model and the size of the particles they can capture. Many air purifiers are equipped with filters designed to trap pet hair, dander, and other airborne particles.

High-efficiency particulate air (HEPA) filters are particularly effective in capturing pet hair and dander. These filters can remove particles as small as 0.3 microns with a high efficiency rate. By continuously circulating and filtering the air, air purifiers can help reduce the amount of dog hair floating around and settle it down onto surfaces, making it easier to clean.

It’s important to note that air purifiers alone may not completely eliminate dog hair, especially if there is excessive shedding. Regular grooming and cleaning practices, such as brushing your dog regularly, vacuuming floors and furniture, and dusting surfaces, are still necessary to effectively manage dog hair in your home.

An air handler unit is a crucial component of a heating, ventilation, and air conditioning (HVAC) system. It is responsible for circulating conditioned air throughout a building. The appearance of an air handler unit can vary depending on the specific model and installation configuration.

In general, an air handler unit consists of a metal housing or casing that encloses various internal components. It typically has a large fan or blower, which is responsible for moving the air. The fan is often positioned in the center of the unit and is surrounded by a series of dampers, filters, and coils.

The air handler unit may have access panels for maintenance purposes, allowing technicians to inspect and service the internal components. Additionally, there are usually inlet and outlet ports for connecting the unit to the ductwork system.

Air handler units are usually installed in utility closets, basements, or attic spaces, out of sight from living areas. The size and dimensions of the unit can vary depending on the capacity and airflow requirements of the HVAC system it serves.

While ductless AC systems offer numerous advantages, they also have some potential disadvantages to consider. One significant drawback is the upfront cost. Ductless AC systems tend to be more expensive to purchase and install compared to traditional central air conditioning systems. The cost can be especially high if multiple indoor units are required to cool different zones or rooms.

Another disadvantage is the aesthetic impact. While ductwork can be hidden in ceilings or walls with central AC systems, ductless systems require visible indoor units mounted on walls or ceilings. Some people may find this less visually appealing or feel it disrupts the aesthetics of their living space.

Additionally, ductless AC units are generally designed to cool individual zones or rooms, which may be limiting in larger homes or commercial spaces. If you have a large area to cool, multiple indoor units may be necessary, resulting in higher installation and operating costs.

Maintenance and servicing can also be a concern. Each indoor unit requires regular cleaning of filters and coils, and if multiple units are present, maintenance can become time-consuming.

Despite these disadvantages, many people find the energy efficiency, flexibility, and targeted cooling of ductless AC systems outweigh the drawbacks, especially in situations where ductwork installation is not feasible or desired.

A duct and a vent are two distinct components of a heating, ventilation, and air conditioning (HVAC) system that work together to facilitate the flow of air.

A duct refers to a closed pathway or channel that transports air throughout a building. It is typically made of metal or flexible material and is responsible for distributing conditioned air from the HVAC system to different areas or rooms. Ducts can be rectangular, round, or square in shape and are installed behind walls, in ceilings, or within floors. They connect the main HVAC unit to various vents or registers throughout the building.

On the other hand, a vent, also known as a register or grille, is the visible part of the HVAC system that allows air to enter or exit a room. Vents are usually made of metal or plastic and are installed in walls, ceilings, or floors. They have adjustable louvers or fins that can be opened or closed to control the airflow and direct it in specific directions.

A duct is the enclosed pathway that carries air, while a vent is the visible opening that allows air to pass into or out of a room.

The cost of replacing a furnace can be relatively high due to several factors. First and foremost, the furnace itself is a complex and essential component of a home’s HVAC system. Furnaces are built with various intricate parts, including the heat exchanger, blower motor, ignition system, and control board. The manufacturing, design, and engineering involved in creating a reliable and efficient furnace contribute to its overall cost.

H2: The installation process requires skilled labor. HVAC technicians are trained professionals who ensure the proper sizing, placement, and connection of the new furnace. They also handle tasks such as removing the old furnace, adjusting ductwork if necessary, and connecting the new unit to the gas, electrical, and ventilation systems. The expertise and labor involved in this process contribute to the overall cost.

The cost may vary depending on the type and efficiency of the new furnace chosen. High-efficiency models, which offer greater energy savings, tend to come with a higher price tag. Additional factors like regional pricing differences, warranty coverage, and any required modifications or upgrades to the existing system can also impact the overall cost of furnace replacement.

The cost of replacing a furnace reflects the complexity of the unit, the skill and labor involved in installation, and the quality and efficiency of the chosen equipment. It is crucial to consult with a reputable HVAC professional who can provide an accurate estimate based on your specific needs and requirements.

Heat pump water heaters are generally more efficient than gas water heaters, offering significant energy savings. A heat pump water heater works by extracting heat from the surrounding air and transferring it to the water, rather than generating heat directly like a gas water heater.

On average, a heat pump water heater can be two to three times more energy-efficient than a gas water heater. This means that for the same amount of energy consumed, a heat pump water heater can produce more hot water. The efficiency of a heat pump water heater is measured by its Energy Factor (EF), which indicates the amount of hot water produced per unit of energy consumed. Heat pump water heaters typically have EF ratings of 2.0 or higher, while gas water heaters generally have EF ratings ranging from 0.5 to 0.7.

The increased efficiency of heat pump water heaters can lead to significant savings on energy bills over time. However, it’s important to consider factors such as local energy costs, installation expenses, and climate conditions, as these can affect the overall cost-effectiveness of the chosen water heating system.

When it comes to automating your home, there are various approaches and technologies available. The best way to automate your home depends on your specific needs, preferences, and budget. Here are a few popular options:

  • Smart Hubs: Invest in a central smart hub that acts as a control center for all your connected devices. It allows you to manage and automate multiple devices from a single interface.
  • Voice Control: Utilize voice assistants like Amazon Alexa or Google Assistant to control your smart devices using voice commands. This provides convenience and hands-free operation.
  • Smart Lighting: Install smart bulbs or switches that can be controlled remotely or scheduled to turn on/off automatically. This enhances energy efficiency and adds ambiance to your home.
  • Smart Thermostats: Opt for a programmable or learning thermostat that adjusts temperature settings based on your schedule and preferences, optimizing energy usage and comfort.
  • Security Systems: Install smart security cameras, door locks, and motion sensors that can be monitored and controlled remotely for enhanced home security.
  • Energy Monitoring: Use smart plugs or energy monitoring devices to track and manage the energy consumption of your appliances and electronics.

Remember to research and choose devices that are compatible with each other and align with your automation goals.

An HVAC technician, also known as a heating, ventilation, and air conditioning technician, is a skilled professional who specializes in the installation, maintenance, and repair of HVAC systems. These systems include heating, cooling, and ventilation equipment found in residential, commercial, and industrial settings.

HVAC technicians are trained to work with various types of heating and cooling systems, such as furnaces, air conditioners, heat pumps, boilers, and ventilation systems. Their expertise covers electrical components, refrigerant handling, airflow, ductwork, and system diagnostics.

The responsibilities of an HVAC technician can include installing and setting up HVAC equipment, conducting routine maintenance tasks like cleaning and inspecting system components, troubleshooting and diagnosing system issues, repairing or replacing faulty parts, and ensuring that the HVAC system operates efficiently and safely.

Additionally, HVAC technicians may perform tasks related to system design, energy efficiency improvements, and providing recommendations to customers regarding equipment upgrades or replacements.

HVAC technicians often work for HVAC contractors, service companies, or as independent professionals. They require a combination of technical knowledge, problem-solving skills, and customer service abilities to effectively address the diverse needs of their clients.

The Occupational Safety and Health Administration (OSHA) is responsible for setting and enforcing workplace safety standards in the United States. While OSHA does not have a specific standard solely dedicated to air quality, there are several OSHA regulations that address air contaminants and overall indoor air quality in workplaces.

The most relevant OSHA standards related to air quality include the General Duty Clause (Section 5(a)(1)) that requires employers to provide a safe and healthy work environment, the Respiratory Protection Standard (29 CFR 1910.134) that outlines requirements for protecting workers from harmful airborne contaminants, and the Hazard Communication Standard (29 CFR 1910.1200) that mandates the identification and communication of hazardous chemicals in the workplace.

Additionally, OSHA may reference industry-specific standards, such as those related to asbestos (29 CFR 1910.1001) or lead (29 CFR 1910.1025), depending on the nature of the work and potential air contaminants involved.

Employers are responsible for assessing and addressing air quality concerns in the workplace by implementing appropriate engineering controls, ventilation systems, personal protective equipment (if necessary), and monitoring procedures to ensure compliance with OSHA standards and maintain a healthy work environment.

The terms “service contract” and “maintenance contract” are often used interchangeably, but they can have slight differences depending on the context. Generally, a service contract refers to an agreement between a service provider and a customer for the provision of specific services. This can include repairs, troubleshooting, emergency assistance, and other services related to a product or system. Service contracts are typically more comprehensive and encompass a range of services beyond routine maintenance.

On the other hand, a maintenance contract specifically focuses on scheduled maintenance activities to ensure the proper functioning and longevity of a product or system. This can involve routine inspections, cleaning, lubrication, filter replacements, and other preventive maintenance tasks. Maintenance contracts are often renewable agreements that outline the frequency and scope of maintenance visits or services to be provided.

While both service contracts and maintenance contracts involve the provision of services, service contracts tend to cover a broader range of services including repairs, while maintenance contracts primarily focus on scheduled preventive maintenance tasks.

A zone control system in HVAC (heating, ventilation, and air conditioning) is a configuration that allows for individualized temperature control and distribution in different areas or zones within a building. It provides the flexibility to adjust heating or cooling levels in specific zones independently of one another, rather than treating the entire building as a single unit.

A zone control system typically consists of dampers installed in the ductwork, which can open or close to regulate airflow to different zones. Each zone is equipped with its own thermostat that communicates with the control panel, allowing users to set individual temperature preferences for each area.

By implementing a zone control system, occupants can customize the temperature in each zone according to their comfort needs, maximizing energy efficiency and minimizing wasted energy. It enables better temperature management, as different areas with varying heating or cooling requirements can be controlled separately.

Zone control systems are particularly beneficial in larger buildings with multiple rooms or floors, where heating or cooling demands can differ significantly across spaces. They provide enhanced comfort, energy savings, and increased control over the HVAC system.

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    Phil Evans
    At least five stars and maybe 10⭐️!!!!TODD SNIDER has been doing an amazing plumbing job on a very disastrous rental home next door to me. This neglected home had a failed sewer main in the crawlspace and sewage has filled the it. A sump pump in the crawlspace has been discharging sewage into the yard for sometime now. When Thurgood Plumbing was called out by the management company, they came and assessed the situation and said it was a hazmat problem to start with.Bingham restoration was the disaster cleanup company that came. They did the huge job of trying to remove the sewage from the crawlspace. They worked on it for days. The water had been shut off, but the occupants in the home continued to obtain water and use the sewage system. They had also been told to leave and stay elsewhere because of the toxic fumes. All of the good work had been for not. It was finally cleaned out enough and chemically treated so that Thurgood plumbing could go into the crawl space and make the needed repairs. Now, 2 weeks later, with amazing effort from Todd, the full extent of remediation has been identified. The home has been posted “NO OCCUPANCY”. The project is now on hold waiting for the “out of state” owner to agree to bring the house into compliance.Thank you, Thurgood Plumbing and Todd Snider for your professionalism in a very difficult situation.Waiting for the next chapter….
    Leslie Bryson
    Thurgood replaced my main sewer line. Very professional, informative and knowledgeable about the job.Would definitely recommend them!
    Greg Whinham
    Gustov explained each issue with the project and provided options. Work was efficiently completed and done without delays
    Madeline Lund
    I like everything about your business! You always go above and beyond! We’ve been with you for over 10 years and you’re the best! Thank you!
    Sarah Roberts
    Gusto was timely, friendly, efficient and informative. Even my socially timid grandson loved him.
    Nancy Horsley
    Gusto Dutson was the technician that came to my home to make my plumbing repairs. I can't possibly express how impressed I am with his work ethic. His knowledge, professionalism, and his friendly attitude and straight forward explanations on the work to be done were much appreciated. I will definitely call Thurgood Plumping for any of my future needs.
    Marian Hellstrom
    Paul was assigned to my call and he was outstanding. He clearly knew what he was talking about. I had a couple of things I wanted to take care of and Paul was knowledgeable and shared a link with me so that I can make a good choice. The work completed today is excellent. We’ve been using Thurgood’s for 15 years and have never been disappointed.
    Ron Misik
    Have used Thurgood in the past and they never disappoint. Gusto installed new water heater and his expertise and attention to detail were noteworthy. His recommendations for upgrades was only for my best interests. I highly recommend this company and ask for Gusto!!
    Richard Hirsh
    Overall, I had a great experience with Chuck and Todd. They provided excellent service and answered loads of questions I had about my water softener (which needed replacement) and the pressure relief valve (PRV) that wasn't working any more (and which could have caused serious damage to the house's plumbing system). Both men also gave me their personal cell phone numbers in case I had further questions. Wonderful people and excellent work.
    s G
    Very knowledgeable. Gave me multiple options considering my plumbing issues. On time, efficient, kept t me up to speed on what needed to ve done, the parts they had to locate. So far so good. New water heater and softener. Now just need more work on my old pipes.
    Chris Christiansen
    Great company and the plumber did a great job
    brian hawks
    Same day service. Great quality and value
    Dixie Duke
    Funnest plumbers ever! Came out for a broken pipe and showed me broken vents and he repaired them. Did great work, very responsible, on time, very clean workers.
    Steve H
    Paul showed up on time to diagnose our water heater issue and we had a repair estimate before he left. We also obtained an estimate for a tankless WH and after researching the brand, type and model they were going to install we decided to spend the extra money so we never run out of hot water. Paul and Troy were able to remove the old and I stall the new in about 6 hours. They laid out floor protectors and were very friendly, respectful and professional and didn't mind taking the time to explain things to me when I got nosey. Great company, value and people. Will call on them again In the future if I need anything done.
    Emily Pogue
    Gusto completed the plumbing for our ADA bathroom and kitchen remodel. He was easy to communicate with and responsive to our needs. I appreciate that he double checked with us for placement of fixtures and such. The pictures speak for themselves. All installs were completed same day and are working great.
    Karla Medreano
    I Had a great experience with Thurgood and highly recommend their services! Our service technician Gusto was extremely professional and knowledgeable. (my staff also noted how friendly he was)He made sure I had the right parts I needed for my commercial faucet that had an ongoing leak and addressed all of my plumbing concerns. He was incredibly efficient with timing and was able to work around my company environment. Based off of the professionalism and my quick repairs I will be recommending this company and using them again for all of my company needs.
    Vicki Englmeier
    He was very professional. Told me what he was doing.I’ve used this company for many years
    Athene Grimsby
    We got home from work around 3pm on a Friday and submitted a request for an appointment and within 10 minutes, Thurgood was calling us setting up an appointment for that afternoon. By 4:03, Todd texted saying he was 20 minutes out and he showed up right on time. By 7:15ish, Todd had given us our water pressure back. He might have had to work a little later than closing time but he brought us so much joy for giving us back our water pressure. HE IS AMAZING!
    Linda Littlejohn
    He did a good job.
    Ed Machado
    Happy with what was done. Gusto determined what was needed and completed the job the following day.
    Tammy Brooke
    Our service today was amazing and very helpful, thanks so much. Our technician went above and beyond.
    Susan Adams
    The service was great. The provider was on time and explained options well. Thank you
    Jaime LeFevre
    Super professional! They came out really fast. We’ve used them twice and they are less than all of their competitors. We will use them anytime we need plumbing issues fixed.
    Jenn Miya
    Gusto Dutson, was so personable and professional. He treated our home with respect. Gusto showed us several options and explained value of each one. Thurgood Plumbing fit us in quickly and we are so grateful!
    Logan Steenblik
    Paul was fantastic! He knew what he was doing and made it very simple to understand! Shout out Paul!
    Jonathan Magness
    We had our water heater die on us and Todd from Thurgood showed up ASAP and had a replacement in place within a few hours. Good pricing and great service. I hope I don't have to call them again anytime soon, but if I do have any plumbing issues in the future, they'll be the first ones I call.
    Valerie S
    Definitely recommend - Gusto's the manStaff was quick to set up an appointment with a short show up window. We've had some pretty Mickey Mouse repairs over the years with plumbing. Often these plumbers just told me what was going to happen, versus letting me finish a sentence. Gusto was very personable from the get-go, and listened to all of my concerns. I even said, don't worry about X, we will just live with it. But he was awesome about solving issues and skipped the "mansplaining." Gusto worked diligently, and it was all done within the day. AND he even checked in the next day to make sure all was looking good. I'd highly recommend Thurgood and recommend asking for him.
    Janet Machado
    Did what he said he would do - integrity at it's best. Gusto was on time for the estimate and the work. He worked fast, did good work and left the space clean.
    Cody Fowers
    These guys came in and fixed problems that have been plaguing us since we built the home in 2016. We finally have constant and sufficient hot water, the radiant heat works, and we have no more leaks. They are very courteous, honest, and professional. Highly recommend.
    Natalie Rodriguez
    They take their business very professionally I appreciate that they contacted me about a previous service call and apologized and came back out to fix the issues I had. Most businesses would have not done that. I appreciate them making it right 👍 and staying professional about it
    Crissie Eastvold
    Paul was great! He fixed my shower and hose bib in a friendly and professional manner. (AND didn’t break the bank) I’d recommend 100%
    Barbara Adams
    He was great; he found the problem right away.
    David Olson
    Excellent, excellent service! To notch! The technician was informative, professional, and didn't quit until problem was resolved. Very thorough! Todd the technician went above and beyond, and didn't try to cram down some cross sell. He was absolutely AMAZING! Highly recommend Thurgood! They treat you like family, and do the best jobs until complete. Like one would do for family! A plus and beyond!
    Sandy Hoover
    Gusto is wonderful to work with. Shows up on time, explains all my options, and provides excellent work. I highly recommend him!!
    Dustin Birch
    Gusto did a great job replacing my water heater. The work was done very quickly and with great attention to detail.
    Stephanie Bryson
    Gusto came right out to see the problem. was on time and gave high communication. He kept within the scope of repairs I wanted while trying to educate on all that needed to be done. He threw in a couple extras that made the deal all a little nicer. Thanks Gusto!
    Veruca Taylor
    Gusto was on time professional and fixed my issue quickly. I have found my go-to plumbing and HVAC
    Chuck from Thurgood plumbing and HVAC was honestly so kind and helpful. He came over and offered some help while he was looking at another unit and was very knowledgeable and quickly helped me fix it in no time! I so appreciate them being a kind and honest company. I am super impressed and will definitely recommend them to any of my friends and family in need of these types of services, as well as using them myself in the future!
    Tyler .Smith
    Came within a few hours on a Saturday to fix some shoddy plumbing from the previous owners. Free estimate and reasonable price.
    Lourdes Quinones
    Guys were great! Job well done. Very informative.
    Mykelle Bessey
    We didn’t move forward with the work, but they came out and took a good look and point us in the right direction!! For future problems and projects that may come up, we will definitely be calling them again!! Thank you Todd for taking time out of your Saturday to come look at our problem.
    Dylan Hiller
    I had a leaking water heater and plugged floor drain. Gusto and one other were able to fix both problems quickly and efficiently. They were very knowledgeable, friendly and able to educate me on the work they were doing. I would gladly recommend their services to anyone in need of a trustworthy plumber.
    Darold Fielding
    They were complete professional and curious and awsome
    Neil Barker
    Todd fixed the issue at hand. The value with Todd and Thurgood Plumbing is they stand by their word and work performed.
    Dona Lee
    Todd did a great job.
    Skye Martinelli-Salazar
    Todd was absolutely amazing with our drain line! We showed him a video from our home warranty video of it and was able to make a diagnosis from it, then they gave us a few quotes and explanations for each one. The whole time he looked us in the eyes and went over our concerns with facts, empathy, and respect towards us. We felt very safe with their work and care towards our new home!
    Shauna Poulsen
    Raejean Miller
    New vanity and toilet installed along with other plumbing work. We very much appreciate the fine work and kindness and consideration we recieved.
    Michelle Peterson
    Fast and efficient. Excellent customer service. I will call them again.
    Marcia Bruner
    Very thorough, quick and efficient
    Daniel Erin Baum
    Best price. Best service. Worked hard and fast and left our yard looking untouched. Extremely happy with their service.
    Daniel Baum
    We had a leak in the culinary main service line to our house. Thurgood gave us a fair estimate, came when they said they were going to, and completed the job in an impressive amount of time. The crew was polite and knowledgeable, and repaired any damage they made to our landscaping. our yard looks as though they were never there. i would highly recommend Thurgood plumbing, and will use them again in the future.
    Cody Burns
    Todd is awesome!! He is very knowledgeable and is willing to go above and beyond to make sure that the job is done correctly!
    Cathy Stevens
    My basement flooded and Thurgood plumbing responded quickly. Gusto Dutson is one hard working guy. He did a great job! Thank you.Edited to add: the floor in the basement knocked out my furnace. I haven't had heat for a week. I was afraid the foot of water had killed my furnace. Thurgood send out the HVAC guy this morning and he got the heat back on AND DIDN'T CHARGE ME. I'm in tears. What an awesome blessing. I'm now a loyal, lifetime Thurgood customer! Please bless them with your business if you need their services!
    Chris Brace
    Great, fast, friendly service!!!!
    Josh Law
    Gusto just came by and did an incredible job on replacing our water heater. Thurgood plumbing has also been exceptional to work with. They are fast, professional, and honest.
    Robby Gledhill
    Called to have a water softener installed and Gusto was very friendly, on time, and did really good work. Highly recommend.
    Nancy Smale
    Great service very quick response. Very happy with all around job done. Thank you
    Scott Radmall
    I needed to install a pressure regulator coming into my house and called Thurgood Plumbing to take a look. Gusto came and assessed the situation, giving me an estimated cost that was completely reasonable. He talked me through what he was doing, and was very professional and personable. The work was exactly what I expected and the service was excellent. Thanks Gusto & Thurgood Plumbing!
    Cathy Morton
    Installed new line from street to house just like they bid. Did a careful and efficient job.
    Brenda Fisher
    The representative was on time. He explained what he was doing every step of the way. Very helpful.
    M F
    Rylie Vincent
    I had a unique situation and I turned to Thurgood Plumbing for a second opinion. Gusto came to my home and was very prompt, professional and knowledgable. I would definitely recommend Thurgood Plumbing and Gusto.
    Lataschia Velasquez
    Extremely professional service and very knowledgeable. Good people!
    Susan Ellis
    I had new washer hook ups installed in my up stairs and very please with the work that was done . Really enjoyed Todd doing the work for he's very polite and informative and I loved the price . I have a new plumbing service and will be caling you when i need some more help . What other services do you all offerSincerlyS. Schermett
    Lynn Davis
    They were very conscientious and went out of their way to make sure we were satisfied. I believe their pricing was very fair. I wouldn't hesitate to call them again.
    Joanne Bennett
    Good service, helpful in explaining what he was doing and what to expect.
    Ronald Huemiller
    Next day response and completion. Service Tech was pleasant and efficient.
    Alan Zenor
    Plumber was ahead of appointment time. He worked quickly to identify the problem and fix immediately.
    Caleb Tucker
    Gusto with Thurgood helped me with a previous project, so we called him back for my kids' bathroom remodel plumbing work. The price was right, his service was great, and we had another great experience working with him. I recommend Gus to anyone looking for an awesome plumber!
    Codi Keeler
    Gusto came to my house to look at a leaky water heater, not only was he on time but he called me 15 minutes before to confirm our appt. I am a single mom and am very nervous of getting taken advantage of with mechanical things. Gusto was so kind and took extra time to explain all of my options and the reasons for these options. I was so pleased with the price but especially the service he provided. He was very respectful to me and my home and cleaned up completely before he left. Thank you Thurgood Plumbing! I will be using you for all my plumbing needs from now on.
    Howard Hewitt
    Great work
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