At least five stars and maybe 10⭐️!!!!TODD SNIDER has been doing an amazing plumbing job on a very disastrous rental home next door to me. This neglected home had a failed sewer main in the crawlspace and sewage has filled the it. A sump pump in the crawlspace has been discharging sewage into the yard for sometime now. When Thurgood Plumbing was called out by the management company, they came and assessed the situation and said it was a hazmat problem to start with.Bingham restoration was the disaster cleanup company that came. They did the huge job of trying to remove the sewage from the crawlspace. They worked on it for days. The water had been shut off, but the occupants in the home continued to obtain water and use the sewage system. They had also been told to leave and stay elsewhere because of the toxic fumes. All of the good work had been for not. It was finally cleaned out enough and chemically treated so that Thurgood plumbing could go into the crawl space and make the needed repairs. Now, 2 weeks later, with amazing effort from Todd, the full extent of remediation has been identified. The home has been posted “NO OCCUPANCY”. The project is now on hold waiting for the “out of state” owner to agree to bring the house into compliance.Thank you, Thurgood Plumbing and Todd Snider for your professionalism in a very difficult situation.Waiting for the next chapter….
Thurgood replaced my main sewer line. Very professional, informative and knowledgeable about the job.Would definitely recommend them!
Gustov explained each issue with the project and provided options. Work was efficiently completed and done without delays
I like everything about your business! You always go above and beyond! We’ve been with you for over 10 years and you’re the best! Thank you!
Gusto was timely, friendly, efficient and informative. Even my socially timid grandson loved him.
Gusto Dutson was the technician that came to my home to make my plumbing repairs. I can't possibly express how impressed I am with his work ethic. His knowledge, professionalism, and his friendly attitude and straight forward explanations on the work to be done were much appreciated. I will definitely call Thurgood Plumping for any of my future needs.
Paul was assigned to my call and he was outstanding. He clearly knew what he was talking about. I had a couple of things I wanted to take care of and Paul was knowledgeable and shared a link with me so that I can make a good choice. The work completed today is excellent. We’ve been using Thurgood’s for 15 years and have never been disappointed.
Have used Thurgood in the past and they never disappoint. Gusto installed new water heater and his expertise and attention to detail were noteworthy. His recommendations for upgrades was only for my best interests. I highly recommend this company and ask for Gusto!!
Overall, I had a great experience with Chuck and Todd. They provided excellent service and answered loads of questions I had about my water softener (which needed replacement) and the pressure relief valve (PRV) that wasn't working any more (and which could have caused serious damage to the house's plumbing system). Both men also gave me their personal cell phone numbers in case I had further questions. Wonderful people and excellent work.
Very knowledgeable. Gave me multiple options considering my plumbing issues. On time, efficient, kept t me up to speed on what needed to ve done, the parts they had to locate. So far so good. New water heater and softener. Now just need more work on my old pipes.
Great company and the plumber did a great job
Same day service. Great quality and value
Funnest plumbers ever! Came out for a broken pipe and showed me broken vents and he repaired them. Did great work, very responsible, on time, very clean workers.
Paul showed up on time to diagnose our water heater issue and we had a repair estimate before he left. We also obtained an estimate for a tankless WH and after researching the brand, type and model they were going to install we decided to spend the extra money so we never run out of hot water. Paul and Troy were able to remove the old and I stall the new in about 6 hours. They laid out floor protectors and were very friendly, respectful and professional and didn't mind taking the time to explain things to me when I got nosey. Great company, value and people. Will call on them again In the future if I need anything done.
Gusto completed the plumbing for our ADA bathroom and kitchen remodel. He was easy to communicate with and responsive to our needs. I appreciate that he double checked with us for placement of fixtures and such. The pictures speak for themselves. All installs were completed same day and are working great.
I Had a great experience with Thurgood and highly recommend their services! Our service technician Gusto was extremely professional and knowledgeable. (my staff also noted how friendly he was)He made sure I had the right parts I needed for my commercial faucet that had an ongoing leak and addressed all of my plumbing concerns. He was incredibly efficient with timing and was able to work around my company environment. Based off of the professionalism and my quick repairs I will be recommending this company and using them again for all of my company needs.
He was very professional. Told me what he was doing.I’ve used this company for many years
We got home from work around 3pm on a Friday and submitted a request for an appointment and within 10 minutes, Thurgood was calling us setting up an appointment for that afternoon. By 4:03, Todd texted saying he was 20 minutes out and he showed up right on time. By 7:15ish, Todd had given us our water pressure back. He might have had to work a little later than closing time but he brought us so much joy for giving us back our water pressure. HE IS AMAZING!
Happy with what was done. Gusto determined what was needed and completed the job the following day.
Our service today was amazing and very helpful, thanks so much. Our technician went above and beyond.
The service was great. The provider was on time and explained options well. Thank you
Super professional! They came out really fast. We’ve used them twice and they are less than all of their competitors. We will use them anytime we need plumbing issues fixed.
Gusto Dutson, was so personable and professional. He treated our home with respect. Gusto showed us several options and explained value of each one. Thurgood Plumbing fit us in quickly and we are so grateful!
Paul was fantastic! He knew what he was doing and made it very simple to understand! Shout out Paul!
We had our water heater die on us and Todd from Thurgood showed up ASAP and had a replacement in place within a few hours. Good pricing and great service. I hope I don't have to call them again anytime soon, but if I do have any plumbing issues in the future, they'll be the first ones I call.
Definitely recommend - Gusto's the manStaff was quick to set up an appointment with a short show up window. We've had some pretty Mickey Mouse repairs over the years with plumbing. Often these plumbers just told me what was going to happen, versus letting me finish a sentence. Gusto was very personable from the get-go, and listened to all of my concerns. I even said, don't worry about X, we will just live with it. But he was awesome about solving issues and skipped the "mansplaining." Gusto worked diligently, and it was all done within the day. AND he even checked in the next day to make sure all was looking good. I'd highly recommend Thurgood and recommend asking for him.
Did what he said he would do - integrity at it's best. Gusto was on time for the estimate and the work. He worked fast, did good work and left the space clean.
These guys came in and fixed problems that have been plaguing us since we built the home in 2016. We finally have constant and sufficient hot water, the radiant heat works, and we have no more leaks. They are very courteous, honest, and professional. Highly recommend.
They take their business very professionally I appreciate that they contacted me about a previous service call and apologized and came back out to fix the issues I had. Most businesses would have not done that. I appreciate them making it right 👍 and staying professional about it
Paul was great! He fixed my shower and hose bib in a friendly and professional manner. (AND didn’t break the bank) I’d recommend 100%
He was great; he found the problem right away.
Excellent, excellent service! To notch! The technician was informative, professional, and didn't quit until problem was resolved. Very thorough! Todd the technician went above and beyond, and didn't try to cram down some cross sell. He was absolutely AMAZING! Highly recommend Thurgood! They treat you like family, and do the best jobs until complete. Like one would do for family! A plus and beyond!
Gusto is wonderful to work with. Shows up on time, explains all my options, and provides excellent work. I highly recommend him!!
Gusto did a great job replacing my water heater. The work was done very quickly and with great attention to detail.
Gusto came right out to see the problem. was on time and gave high communication. He kept within the scope of repairs I wanted while trying to educate on all that needed to be done. He threw in a couple extras that made the deal all a little nicer. Thanks Gusto!
Gusto was on time professional and fixed my issue quickly. I have found my go-to plumbing and HVAC
Chuck from Thurgood plumbing and HVAC was honestly so kind and helpful. He came over and offered some help while he was looking at another unit and was very knowledgeable and quickly helped me fix it in no time! I so appreciate them being a kind and honest company. I am super impressed and will definitely recommend them to any of my friends and family in need of these types of services, as well as using them myself in the future!
Came within a few hours on a Saturday to fix some shoddy plumbing from the previous owners. Free estimate and reasonable price.
Guys were great! Job well done. Very informative.
We didn’t move forward with the work, but they came out and took a good look and point us in the right direction!! For future problems and projects that may come up, we will definitely be calling them again!! Thank you Todd for taking time out of your Saturday to come look at our problem.
I had a leaking water heater and plugged floor drain. Gusto and one other were able to fix both problems quickly and efficiently. They were very knowledgeable, friendly and able to educate me on the work they were doing. I would gladly recommend their services to anyone in need of a trustworthy plumber.
They were complete professional and curious and awsome
Todd fixed the issue at hand. The value with Todd and Thurgood Plumbing is they stand by their word and work performed.
Todd was absolutely amazing with our drain line! We showed him a video from our home warranty video of it and was able to make a diagnosis from it, then they gave us a few quotes and explanations for each one. The whole time he looked us in the eyes and went over our concerns with facts, empathy, and respect towards us. We felt very safe with their work and care towards our new home!
New vanity and toilet installed along with other plumbing work. We very much appreciate the fine work and kindness and consideration we recieved.
Fast and efficient. Excellent customer service. I will call them again.
Very thorough, quick and efficient
Best price. Best service. Worked hard and fast and left our yard looking untouched. Extremely happy with their service.
We had a leak in the culinary main service line to our house. Thurgood gave us a fair estimate, came when they said they were going to, and completed the job in an impressive amount of time. The crew was polite and knowledgeable, and repaired any damage they made to our landscaping. our yard looks as though they were never there. i would highly recommend Thurgood plumbing, and will use them again in the future.
Todd is awesome!! He is very knowledgeable and is willing to go above and beyond to make sure that the job is done correctly!
My basement flooded and Thurgood plumbing responded quickly. Gusto Dutson is one hard working guy. He did a great job! Thank you.Edited to add: the floor in the basement knocked out my furnace. I haven't had heat for a week. I was afraid the foot of water had killed my furnace. Thurgood send out the HVAC guy this morning and he got the heat back on AND DIDN'T CHARGE ME. I'm in tears. What an awesome blessing. I'm now a loyal, lifetime Thurgood customer! Please bless them with your business if you need their services!
Great, fast, friendly service!!!!
Gusto just came by and did an incredible job on replacing our water heater. Thurgood plumbing has also been exceptional to work with. They are fast, professional, and honest.
Called to have a water softener installed and Gusto was very friendly, on time, and did really good work. Highly recommend.
Great service very quick response. Very happy with all around job done. Thank you
I needed to install a pressure regulator coming into my house and called Thurgood Plumbing to take a look. Gusto came and assessed the situation, giving me an estimated cost that was completely reasonable. He talked me through what he was doing, and was very professional and personable. The work was exactly what I expected and the service was excellent. Thanks Gusto & Thurgood Plumbing!
Installed new line from street to house just like they bid. Did a careful and efficient job.
The representative was on time. He explained what he was doing every step of the way. Very helpful.
Replacing AIR CONDITIONING FILTER 👍
I had a unique situation and I turned to Thurgood Plumbing for a second opinion. Gusto came to my home and was very prompt, professional and knowledgable. I would definitely recommend Thurgood Plumbing and Gusto.
Extremely professional service and very knowledgeable. Good people!
I had new washer hook ups installed in my up stairs and very please with the work that was done . Really enjoyed Todd doing the work for he's very polite and informative and I loved the price . I have a new plumbing service and will be caling you when i need some more help . What other services do you all offerSincerlyS. Schermett
They were very conscientious and went out of their way to make sure we were satisfied. I believe their pricing was very fair. I wouldn't hesitate to call them again.
Good service, helpful in explaining what he was doing and what to expect.
Next day response and completion. Service Tech was pleasant and efficient.
Plumber was ahead of appointment time. He worked quickly to identify the problem and fix immediately.
Gusto with Thurgood helped me with a previous project, so we called him back for my kids' bathroom remodel plumbing work. The price was right, his service was great, and we had another great experience working with him. I recommend Gus to anyone looking for an awesome plumber!
Gusto came to my house to look at a leaky water heater, not only was he on time but he called me 15 minutes before to confirm our appt. I am a single mom and am very nervous of getting taken advantage of with mechanical things. Gusto was so kind and took extra time to explain all of my options and the reasons for these options. I was so pleased with the price but especially the service he provided. He was very respectful to me and my home and cleaned up completely before he left. Thank you Thurgood Plumbing! I will be using you for all my plumbing needs from now on.
