Todd from Thurgood Plumbing went above and beyond in his installation of on demand and water softner. We would like him back on our next plumbing job.
I needed a plumber and a plumber from Thurgood Plumbing arrived within 30 minutes. Another 30 minutes and the fix was completed. I liked that!
I observed Todd Snider, with Thurgood Plumbing, using the camera the check the neighbors sewer line for obstructions. Our drains have started to to slow a bit so I had them come check our main sewer drain line. The camera showed finger sized roots in our drain. Todd was able to use the proper tools to clean them out and also checked and cleared all of our interior drains.Everything drains great now!!Todd did a great professional job. He was efficient and clean in his work. I highly recommend Thurgood plumbing!!!
Thurgood Plumbing are the company you should go with!!! The gentleman was so nice and listened to all our concerns. He was so knowledgeable and explained everything to us. I highly recommend them!!!
Thanks for your quick response to my broken radiant heating.Same day service!Excellent service and knowledge in regards to my system.Thanks, Thanks,Thanks!
Quick, friendly, thorough, and knowledgeable. They explained everything well, didn’t mind me watching and asking questions, and were considerate about avoiding making any unnecessary mess and cleaning up afterwards. They’ve definitely earned my business from now on.
Gusto was outstanding in all aspects of the job. He explained the breakdown of the costs before starting, then followed in a professional manner through completion.
We were very impressed with the work Gustave did. He was very competent and professional.
Plumber was very thorough and professional. He provide a number of helpful tips and information. He did an exceptional job.
Very knowledgable and courteous.
Since buying our 100 year old house, Thurgood has helped us twice. And both times, Todd & Gus (our plumbers) have gone above and beyond the call to help us. Making sure we knew what needed done, giving us options within our range, communicating the entire time. It's been a game changer.
Todd was able to come quickly and help with a variety of projects in our home. He was friendly and explained everything he was doing. He was also patient with my kids’ questions.I would have liked a little more clean up afterward (some caulk and splatter in a few places), but overall very pleased with the work.
Have used thurgood plumbing for a long time and have recommended to other because it was always done well at a reasonable price this time i thought the job was well done but was very disappointed to be charged nearly $300 for a gas line sediment trap that was only 1 half inch tee 1 6 inch nipple and one half inch cap
Cleaned sewer line and cameraed. It. Noticed that I did not have a Drake toilet that the other plumber said he put in. Checked the bathtub an washer for good drainage. Repaired outside faucet. Excellent work.
Todd Snyder found a solution to a plumbing issue no one else was able to find! He is professional, and cares about the work he does. I will call him first every time!
Gusto haa been doing a great job. He has gotten a lot of work done, but there is just a little bit more to do 😀
Gusto is amazing! He does fantastic work, is professional and friendly. He spent time explaining the issue and resolution to me, and was funny on top of that!I highly recommend his services and would do business with him.
Gusto was great through the whole process of getting our water heater repaired. He as well as Thurgood plumbing as a whole were great to work with.
Gusto has been amazing to work with! We had gone with sporadic hot/cold water episodes for weeks after another company incorrectly installed our tankless heater.Gusto was able to diagnose and repair heater parts, add ventilation, and has been working with the gas company to help us upgrade and prevent further issues. We especially appreciate Gusto’s quick response and communication throughout this whole ordeal. Would 100% recommend!!!
At least five stars and maybe 10⭐️!!!!TODD SNIDER has been doing an amazing plumbing job on a very disastrous rental home next door to me. This neglected home had a failed sewer main in the crawlspace and sewage has filled the it. A sump pump in the crawlspace has been discharging sewage into the yard for sometime now. When Thurgood Plumbing was called out by the management company, they came and assessed the situation and said it was a hazmat problem to start with.Bingham restoration was the disaster cleanup company that came. They did the huge job of trying to remove the sewage from the crawlspace. They worked on it for days. The water had been shut off, but the occupants in the home continued to obtain water and use the sewage system. They had also been told to leave and stay elsewhere because of the toxic fumes. All of the good work had been for not. It was finally cleaned out enough and chemically treated so that Thurgood plumbing could go into the crawl space and make the needed repairs. Now, 2 weeks later, with amazing effort from Todd, the full extent of remediation has been identified. The home has been posted “NO OCCUPANCY”. The project is now on hold waiting for the “out of state” owner to agree to bring the house into compliance.Thank you, Thurgood Plumbing and Todd Snider for your professionalism in a very difficult situation.Waiting for the next chapter….
Thurgood replaced my main sewer line. Very professional, informative and knowledgeable about the job.Would definitely recommend them!
Gustov explained each issue with the project and provided options. Work was efficiently completed and done without delays
I like everything about your business! You always go above and beyond! We’ve been with you for over 10 years and you’re the best! Thank you!
Gusto was timely, friendly, efficient and informative. Even my socially timid grandson loved him.
Gusto Dutson was the technician that came to my home to make my plumbing repairs. I can't possibly express how impressed I am with his work ethic. His knowledge, professionalism, and his friendly attitude and straight forward explanations on the work to be done were much appreciated. I will definitely call Thurgood Plumping for any of my future needs.
Paul was assigned to my call and he was outstanding. He clearly knew what he was talking about. I had a couple of things I wanted to take care of and Paul was knowledgeable and shared a link with me so that I can make a good choice. The work completed today is excellent. We’ve been using Thurgood’s for 15 years and have never been disappointed.
Have used Thurgood in the past and they never disappoint. Gusto installed new water heater and his expertise and attention to detail were noteworthy. His recommendations for upgrades was only for my best interests. I highly recommend this company and ask for Gusto!!
Overall, I had a great experience with Chuck and Todd. They provided excellent service and answered loads of questions I had about my water softener (which needed replacement) and the pressure relief valve (PRV) that wasn't working any more (and which could have caused serious damage to the house's plumbing system). Both men also gave me their personal cell phone numbers in case I had further questions. Wonderful people and excellent work.
Very knowledgeable. Gave me multiple options considering my plumbing issues. On time, efficient, kept t me up to speed on what needed to ve done, the parts they had to locate. So far so good. New water heater and softener. Now just need more work on my old pipes.
Great company and the plumber did a great job
Same day service. Great quality and value
Funnest plumbers ever! Came out for a broken pipe and showed me broken vents and he repaired them. Did great work, very responsible, on time, very clean workers.
Paul showed up on time to diagnose our water heater issue and we had a repair estimate before he left. We also obtained an estimate for a tankless WH and after researching the brand, type and model they were going to install we decided to spend the extra money so we never run out of hot water. Paul and Troy were able to remove the old and I stall the new in about 6 hours. They laid out floor protectors and were very friendly, respectful and professional and didn't mind taking the time to explain things to me when I got nosey. Great company, value and people. Will call on them again In the future if I need anything done.
Gusto completed the plumbing for our ADA bathroom and kitchen remodel. He was easy to communicate with and responsive to our needs. I appreciate that he double checked with us for placement of fixtures and such. The pictures speak for themselves. All installs were completed same day and are working great.
I Had a great experience with Thurgood and highly recommend their services! Our service technician Gusto was extremely professional and knowledgeable. (my staff also noted how friendly he was)He made sure I had the right parts I needed for my commercial faucet that had an ongoing leak and addressed all of my plumbing concerns. He was incredibly efficient with timing and was able to work around my company environment. Based off of the professionalism and my quick repairs I will be recommending this company and using them again for all of my company needs.
He was very professional. Told me what he was doing.I’ve used this company for many years
We got home from work around 3pm on a Friday and submitted a request for an appointment and within 10 minutes, Thurgood was calling us setting up an appointment for that afternoon. By 4:03, Todd texted saying he was 20 minutes out and he showed up right on time. By 7:15ish, Todd had given us our water pressure back. He might have had to work a little later than closing time but he brought us so much joy for giving us back our water pressure. HE IS AMAZING!
Happy with what was done. Gusto determined what was needed and completed the job the following day.
Our service today was amazing and very helpful, thanks so much. Our technician went above and beyond.
The service was great. The provider was on time and explained options well. Thank you
Super professional! They came out really fast. We’ve used them twice and they are less than all of their competitors. We will use them anytime we need plumbing issues fixed.
Gusto Dutson, was so personable and professional. He treated our home with respect. Gusto showed us several options and explained value of each one. Thurgood Plumbing fit us in quickly and we are so grateful!
Paul was fantastic! He knew what he was doing and made it very simple to understand! Shout out Paul!
We had our water heater die on us and Todd from Thurgood showed up ASAP and had a replacement in place within a few hours. Good pricing and great service. I hope I don't have to call them again anytime soon, but if I do have any plumbing issues in the future, they'll be the first ones I call.
Definitely recommend - Gusto's the manStaff was quick to set up an appointment with a short show up window. We've had some pretty Mickey Mouse repairs over the years with plumbing. Often these plumbers just told me what was going to happen, versus letting me finish a sentence. Gusto was very personable from the get-go, and listened to all of my concerns. I even said, don't worry about X, we will just live with it. But he was awesome about solving issues and skipped the "mansplaining." Gusto worked diligently, and it was all done within the day. AND he even checked in the next day to make sure all was looking good. I'd highly recommend Thurgood and recommend asking for him.
Did what he said he would do - integrity at it's best. Gusto was on time for the estimate and the work. He worked fast, did good work and left the space clean.
These guys came in and fixed problems that have been plaguing us since we built the home in 2016. We finally have constant and sufficient hot water, the radiant heat works, and we have no more leaks. They are very courteous, honest, and professional. Highly recommend.
They take their business very professionally I appreciate that they contacted me about a previous service call and apologized and came back out to fix the issues I had. Most businesses would have not done that. I appreciate them making it right 👍 and staying professional about it
Paul was great! He fixed my shower and hose bib in a friendly and professional manner. (AND didn’t break the bank) I’d recommend 100%
He was great; he found the problem right away.
Excellent, excellent service! To notch! The technician was informative, professional, and didn't quit until problem was resolved. Very thorough! Todd the technician went above and beyond, and didn't try to cram down some cross sell. He was absolutely AMAZING! Highly recommend Thurgood! They treat you like family, and do the best jobs until complete. Like one would do for family! A plus and beyond!
Gusto is wonderful to work with. Shows up on time, explains all my options, and provides excellent work. I highly recommend him!!
Gusto did a great job replacing my water heater. The work was done very quickly and with great attention to detail.
Gusto came right out to see the problem. was on time and gave high communication. He kept within the scope of repairs I wanted while trying to educate on all that needed to be done. He threw in a couple extras that made the deal all a little nicer. Thanks Gusto!
Gusto was on time professional and fixed my issue quickly. I have found my go-to plumbing and HVAC
Chuck from Thurgood plumbing and HVAC was honestly so kind and helpful. He came over and offered some help while he was looking at another unit and was very knowledgeable and quickly helped me fix it in no time! I so appreciate them being a kind and honest company. I am super impressed and will definitely recommend them to any of my friends and family in need of these types of services, as well as using them myself in the future!
Came within a few hours on a Saturday to fix some shoddy plumbing from the previous owners. Free estimate and reasonable price.
Guys were great! Job well done. Very informative.
We didn’t move forward with the work, but they came out and took a good look and point us in the right direction!! For future problems and projects that may come up, we will definitely be calling them again!! Thank you Todd for taking time out of your Saturday to come look at our problem.
I had a leaking water heater and plugged floor drain. Gusto and one other were able to fix both problems quickly and efficiently. They were very knowledgeable, friendly and able to educate me on the work they were doing. I would gladly recommend their services to anyone in need of a trustworthy plumber.
They were complete professional and curious and awsome
Todd fixed the issue at hand. The value with Todd and Thurgood Plumbing is they stand by their word and work performed.
Todd was absolutely amazing with our drain line! We showed him a video from our home warranty video of it and was able to make a diagnosis from it, then they gave us a few quotes and explanations for each one. The whole time he looked us in the eyes and went over our concerns with facts, empathy, and respect towards us. We felt very safe with their work and care towards our new home!
New vanity and toilet installed along with other plumbing work. We very much appreciate the fine work and kindness and consideration we recieved.
Fast and efficient. Excellent customer service. I will call them again.
Very thorough, quick and efficient
Best price. Best service. Worked hard and fast and left our yard looking untouched. Extremely happy with their service.
We had a leak in the culinary main service line to our house. Thurgood gave us a fair estimate, came when they said they were going to, and completed the job in an impressive amount of time. The crew was polite and knowledgeable, and repaired any damage they made to our landscaping. our yard looks as though they were never there. i would highly recommend Thurgood plumbing, and will use them again in the future.
Todd is awesome!! He is very knowledgeable and is willing to go above and beyond to make sure that the job is done correctly!