Excellent, excellent service! To notch! The technician was informative, professional, and didn't quit until problem was resolved. Very thorough! Todd the technician went above and beyond, and didn't try to cram down some cross sell. He was absolutely AMAZING! Highly recommend Thurgood! They treat you like family, and do the best jobs until complete. Like one would do for family! A plus and beyond!
Gusto is wonderful to work with. Shows up on time, explains all my options, and provides excellent work. I highly recommend him!!
Gusto did a great job replacing my water heater. The work was done very quickly and with great attention to detail.
Gusto came right out to see the problem. was on time and gave high communication. He kept within the scope of repairs I wanted while trying to educate on all that needed to be done. He threw in a couple extras that made the deal all a little nicer. Thanks Gusto!
Gusto was on time professional and fixed my issue quickly. I have found my go-to plumbing and HVAC
Chuck from Thurgood plumbing and HVAC was honestly so kind and helpful. He came over and offered some help while he was looking at another unit and was very knowledgeable and quickly helped me fix it in no time! I so appreciate them being a kind and honest company. I am super impressed and will definitely recommend them to any of my friends and family in need of these types of services, as well as using them myself in the future!
Came within a few hours on a Saturday to fix some shoddy plumbing from the previous owners. Free estimate and reasonable price.
Guys were great! Job well done. Very informative.
We didn’t move forward with the work, but they came out and took a good look and point us in the right direction!! For future problems and projects that may come up, we will definitely be calling them again!! Thank you Todd for taking time out of your Saturday to come look at our problem.
I had a leaking water heater and plugged floor drain. Gusto and one other were able to fix both problems quickly and efficiently. They were very knowledgeable, friendly and able to educate me on the work they were doing. I would gladly recommend their services to anyone in need of a trustworthy plumber.
They were complete professional and curious and awsome
Todd fixed the issue at hand. The value with Todd and Thurgood Plumbing is they stand by their word and work performed.
Todd was absolutely amazing with our drain line! We showed him a video from our home warranty video of it and was able to make a diagnosis from it, then they gave us a few quotes and explanations for each one. The whole time he looked us in the eyes and went over our concerns with facts, empathy, and respect towards us. We felt very safe with their work and care towards our new home!
New vanity and toilet installed along with other plumbing work. We very much appreciate the fine work and kindness and consideration we recieved.
Fast and efficient. Excellent customer service. I will call them again.
Very thorough, quick and efficient
Best price. Best service. Worked hard and fast and left our yard looking untouched. Extremely happy with their service.
We had a leak in the culinary main service line to our house. Thurgood gave us a fair estimate, came when they said they were going to, and completed the job in an impressive amount of time. The crew was polite and knowledgeable, and repaired any damage they made to our landscaping. our yard looks as though they were never there. i would highly recommend Thurgood plumbing, and will use them again in the future.
Todd is awesome!! He is very knowledgeable and is willing to go above and beyond to make sure that the job is done correctly!
My basement flooded and Thurgood plumbing responded quickly. Gusto Dutson is one hard working guy. He did a great job! Thank you.Edited to add: the floor in the basement knocked out my furnace. I haven't had heat for a week. I was afraid the foot of water had killed my furnace. Thurgood send out the HVAC guy this morning and he got the heat back on AND DIDN'T CHARGE ME. I'm in tears. What an awesome blessing. I'm now a loyal, lifetime Thurgood customer! Please bless them with your business if you need their services!
Great, fast, friendly service!!!!
Gusto just came by and did an incredible job on replacing our water heater. Thurgood plumbing has also been exceptional to work with. They are fast, professional, and honest.
Called to have a water softener installed and Gusto was very friendly, on time, and did really good work. Highly recommend.
Great service very quick response. Very happy with all around job done. Thank you
I needed to install a pressure regulator coming into my house and called Thurgood Plumbing to take a look. Gusto came and assessed the situation, giving me an estimated cost that was completely reasonable. He talked me through what he was doing, and was very professional and personable. The work was exactly what I expected and the service was excellent. Thanks Gusto & Thurgood Plumbing!
Installed new line from street to house just like they bid. Did a careful and efficient job.
The representative was on time. He explained what he was doing every step of the way. Very helpful.
Replacing AIR CONDITIONING FILTER 👍
I had a unique situation and I turned to Thurgood Plumbing for a second opinion. Gusto came to my home and was very prompt, professional and knowledgable. I would definitely recommend Thurgood Plumbing and Gusto.
Extremely professional service and very knowledgeable. Good people!
I had new washer hook ups installed in my up stairs and very please with the work that was done . Really enjoyed Todd doing the work for he's very polite and informative and I loved the price . I have a new plumbing service and will be caling you when i need some more help . What other services do you all offerSincerlyS. Schermett
They were very conscientious and went out of their way to make sure we were satisfied. I believe their pricing was very fair. I wouldn't hesitate to call them again.
Good service, helpful in explaining what he was doing and what to expect.
Next day response and completion. Service Tech was pleasant and efficient.
Plumber was ahead of appointment time. He worked quickly to identify the problem and fix immediately.
Gusto with Thurgood helped me with a previous project, so we called him back for my kids' bathroom remodel plumbing work. The price was right, his service was great, and we had another great experience working with him. I recommend Gus to anyone looking for an awesome plumber!
Gusto came to my house to look at a leaky water heater, not only was he on time but he called me 15 minutes before to confirm our appt. I am a single mom and am very nervous of getting taken advantage of with mechanical things. Gusto was so kind and took extra time to explain all of my options and the reasons for these options. I was so pleased with the price but especially the service he provided. He was very respectful to me and my home and cleaned up completely before he left. Thank you Thurgood Plumbing! I will be using you for all my plumbing needs from now on.
I was impressed with their willingness to accommodate my busy schedule by working on a Saturday. They also ran into a few snags while replacing my old pipes and they stuck to the quote they original gave me. No unexpected costs! Thurgood Plumbing is a company I trust.
Dependable, honest service. We've used them for years.
Jake and Jace were awesome! We had a slow leak in our wall. They diagnosed the problem quickly and They were very careful cutting into the sheetrock. They covered the floor with plastic and cleaned up after themselves. I felt like they did a great job for a reasonable price. They advised me of another problem with a toilet and were happy to fix that for me as well. All in all, I was very impressed with their service and relieved to have the problem fixed in such a short amount of time. I will definitely call them next time I need a plumber. Thank you!
Real Property Manangement Northern Utah
Shawnell is so awesome! She always finds a solution to all my problems as a property manager and is super quick at responding! Definitely recommend Thurgood Plumbing services!!
Always fixes what I need. Family has been using them for a very long time!
Jake was very professional and the service we received was A+. They really made a not so pleasant situation easy to deal with. Thank you for your honesty. That really goes a long way these days.
Best plumbing comapny that we have worked with, they are so honest and willing to work with us on everthing. As a property manager I really apresate having some one I can trust.
I had some leaking with my bathtub. I called Thurgood plumbing and they were able to get me in the schedule within a few hours. They were friendly and professional and did great work. They were able to fix two leaks for half the price of what another plumber quoted me to fix one leak. I would highly recommend them!!
Shawnelle and Roger are excellent with service g and scheduling.I’ve used Thurgood in many projects. Each time the diagnoses has always been perfect and all pricing has always come in under estimated quote.Thurgood also does an excellent job using warranty-in-place on products already installed.
My water heater went out and because of my experiences with Thurgood over several years of working with them at our HOA complex when I was a board member, I KNEW they would do a good job for me. I also knew that because I can trust them to provide fair pricing, I didn't need bother to seek other bids.Even though I had to wait a day for them to work me into their schedule, I had no problem waiting because I knew I wouldn't find anyone better.Jake and his helper did an excellent job here today. This place has some very challenging design problems they had to work around. Even so, they managed to outsmart them and do a professional and reasonably fast job of installing my new heater.I have no hesitation to recommend Thurgood. If you need a plumber, they are the people to call. They are a small company and unlike many of the bigger and more famous outfits, they depend upon having satisfied customers who will call them again. They are not like some of the others who know that when they finish with you, there will still be plenty of other suckers out there who have seen their fancy TV commercials and will call them without checking recommendations.
Fantastic good people. The service is Outstanding very honest. I would refer them for all your plumbing needs.
These guys are great! Everything from the initial call all the way through quick and successful resolution of the problem was fantastic. Nice people to deal with and everything's back to working well! Highly recommended!
Thurgood plumbing is such a great company! They were very quick to respond in our hour of need. Andy did a great job diagnosing the leak in our basement bathroom. The water was leaking bad and our house wasn’t plumbed with quick shut off valves. We have a master plumbing panel and the piping used didn’t make the job an easy switch-out. After changing the pipe first, it still leaked so Andy advised us we needed to replace our faucet. I know it was a hard job, but he got it done and it’s working perfect! We are very grateful. I highly recommend Thurgood Plumbing for any plumbing needs. They truly are professionals! Ruby & Dave
These Guys and Gal are the BEST! I promise that Shawnell, Roger, Andy, Jake and Jace will take care of you. I manage rental properties and they all have saved me many times. You can trust them, and they are hard working. Shawnell is the Houdini of scheduling. She does a great job of triaging calls and if its an emergency she is going to work out a schedule if it is possible. I have worked with Shawnell, Roger, Andy, Jake and Jace on many occasions and they have always taken care of me. Trust me, I call the plumber more times then most people, it is always hare to vet a company but I have been able to do this more quickly because of the frequency of things going wrong with rentals. Again, they do great work! They are reasonably priced and there customer service is amazing! You could choose some of the other big companies but trust me you will not get any where near the specialized attention that Thurgood Plumbing provides in everything they do! Just wanted to say something when I see something and I am so thankful for everyone here at this company. Thanks again Shawnell, Roger, Jake, Jace and Andy!!!
Wow! They set a high standard for service. From Shawnell kindly answering my questions to Roger doing a great job at fixing things. They gave me their cell phone numbers and responded to texts. We had a major issue with a broken fitting out at the street. Three people gave me pricing: one for $3-5000, another for $11,000 and Roger did the job for less than $2,000! He recommended that I use American Leak Detection to make sure, which I did and gladly paid $335 to know for sure. They "sold" me only what I needed. What makes this story all the more amazing was that this happened right around Christmas. I signed the contract the Saturday before, they had it Blue Staked and did the work the day after Christmas. I am sure that they had lots of other people to help, and family to spend time with. For my family, they were a lifesaver. Oh, I almost forgot. They provided a key to turn the water on and off as needed until they could get the work done. I am very grateful for them.
Thurgood’s are trusted fast and do amazing work great company
I had a terrific experience with Thurgood Plumbing. They saved me money AND went the extra-mile to help us in a crunch time. Great people to work with!
Used them for several things. Always great to work with and very professional. Nothing they can't handle.
I own a restaurant and we had our water heater begin to leak on us.After searching many plumbers I ended up calling Thurgood Plumbing. Shawnell was super nice and very professional. I explained the urgency of our situation and they quickly arrived to fix the situation. The water heater needed to be replaced and they were on top of it! The plumbers we dealt with were very helpful and gave us easy to follow instructions on maintaining and keeping the tank in good working order! I would recommend Thurgood Plumbing to anyone reading this review! High marks for a job well done!
We LOVE thurgood plumbing!!! In the last few months they've roughed and finished all the plumbing in our basement bathroom and kitchenette and they added a sump pump for us. They are very helpful and do a great job. We will hire them for all our plumbing needs!!
We had our water heater die in 2016 like many celebreties and we contacted Thirgood Plumbing. They were accurate and punctual as well as reliable. Mind you we live in salt lake and they still made the trip out here. Jake was amazing and je completed the job extremely fast. I highly recommend them.
When we had a pipe freeze and burst we were referred to Thurgood Plumbing by another plumber. Zach came out and was able to repair our pipe in little time without tearing our home apart. The price was more then reasonable, I was thinking double what we paid. I will recommend Thurgood Plumbing to anyone and will request Zach by name.
Zach came over same day for a leak problem and got my water softener hooked up correctly and went the extra mile every step of the way. Very impressed with his service and care. I would definitely reccomend these guys.
These guys were great to work with. I had a busted sewer main and they were able to come give me a quote and fix it within 48 hours. They are honest and do great work at a reasonable price.
Have you ever needed a Plumber NOW and could not find one? Thurgood Plumbing Co. is there for you, your family and friends!! They have exceptional customer service, handle all types of plumbing work, have a the knowledge and skills that are amazing and a staff that is fantastic to work with! I would highly recommend their services and suggest you put them in your contacts to CALL the next time you need a plumber!! Thanks for all you have done for me Thurgood plumbing!
I had work done at my business and at my house by Thurgood Plumbing, top notch work, this guys are as professional as it gets, very informative on what is going on and what needs to be done, thanks thurgood plumbing.
Mikalyn Anderson (Mikalia)
These guys were awesome! They were fast, friendly, and thorough. We will definitely call them again.